Brother MFC-L9570CDW interrupted firmware update

[driving lots of miles]

Customer brought in a Brother MFC-L9570CDW and started a firmware update and then turned it off in the middle of the update. Now only the power button light comes on and does nothing, no fans no screen. Is there any recovery for this?
Thanks for any assistance

[dalewb74]

Re: Brother MFC-L9570CDW interrupted firmware update

google pointed me to the brother website.

[driving lots of miles]

Re: Brother MFC-L9570CDW interrupted firmware update

I did see that when I googled it and the problem is I don't have access to the screen

[tsbservice]

Re: Brother MFC-L9570CDW interrupted firmware update

I would try to install BRAdmin and IF it finds troubled 9570 try to do firmware update again.
Other than that it may need new main PCB.

[driving lots of miles]

Re: Brother MFC-L9570CDW interrupted firmware update

I would try to install BRAdmin and IF it finds troubled 9570 try to do firmware update again.
Other than that it may need new main PCB.

I did try that but it did not find the 9570
Thanks

[driving lots of miles]

Re: Brother MFC-L9570CDW interrupted firmware update

I would try to install BRAdmin and IF it finds troubled 9570 try to do firmware update again.
Other than that it may need new main PCB.

I did try that but it did not find the 9570
Thanks

[tsbservice]

Re: Brother MFC-L9570CDW interrupted firmware update

This is not good.
Try it with usb cable and if not connected I'm afraid it's main board.