Rarely some Brother machines smell horrible

[i-have-fax-problems]

We had already one (we've returned it to the seller) and now another customer complaines
about a new L6300 which smells horrible. Guess it has
something to do with the fuser.
Does someone know this problem with some Brother machines.

[dalewb74]

Re: Rarely some Brother machines smell horrible

most new laser copiers, no matter the brand, are gonna have somewhat of a burnt smell coming from the fuser. this is due to the fact that the fuser heats up so much during the copy process.

[tsbservice]

Re: Rarely some Brother machines smell horrible

Yepp we have it with this series not a common but still concerning the customers and it is quite annoying in small spaces. It looks like the factory overlube heating element and we have to change a few fusers because of that.
Warranty should cover them.

[masterchill]

Re: Rarely some Brother machines smell horrible

Yes we have run into this and if its under warranty brother has been swapping out the machines.

[driving lots of miles]

Re: Rarely some Brother machines smell horrible

Brother had us check out one of these machines that the customer had bought at a big box store and it really had a bad smell. It was in a confined area. We reported back to Brother and I don't know the final outcome for the customer.