Intellifax 4750e

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  • bizhub1
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2008
    • 230

    #1

    Intellifax 4750e

    Hey guys, I have a customer that has a 4750e that is complaining that when they receive faxes, the 1st two pages come out fine and the third,fourth,etc will be half blank and some will be totally blank. Seems to be only when receiving multiple pages. I ran internal prints and copies of 10-20 and never had a issue. Maybe someone on here has seen this or heard of this. Any suggestions would be appreciated.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 23008

    #2
    I've come across a few compatible toner cartridges that are difficult to turn by hand, and the motor stalls when trying to turn them. That's what I would try first... =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • bizhub1
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2008
      • 230

      #3
      Thanks for the reply, I will check that out.

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