BROTHER MFC9440/Error 32

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611

    #1

    BROTHER MFC9440/Error 32

    HI,
    Customer called up with code 32 on machine.Is there supposed to be subcode,and is there a reset procedure for error codes. Also if you could tell me what it refers to I t would be helpful,In meantime Ill try to find out as I thought I had manual somewhere.
    Thanks Andy
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
    Just Manuals | The Internet's largest selection of manuals | Instant Downloads


    Paul@justmanuals.com

    Comment

    • rsyarcia
      Hair Straightener Tech

      500+ Posts
      • Feb 2008
      • 711

      #3
      density sensor shutter performance malfunction
      Nobody is perfect..

      Comment

      • cucuklotz
        Senior Tech

        Site Contributor
        500+ Posts
        • Mar 2007
        • 611

        #4
        HI,
        Thank you for helping identify problem.Have you come across this problem before?Does sensor need to be replaced or can it be cleaned or adjusted?
        Thanks Andy

        Comment

        • bojans
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1313

          #5
          Did you check this one:

          How do I clear the message "Print Unable 32" from the LCD di : Brother

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23009

            #6
            Re: BROTHER MFC9440/Error 32

            Special thanks to bojans for having just what I needed.

            I took the call this afternoon, and just out of curiosity flipped open the folder Brother > Bulletins ... and what do you know? I have a PDF document named "Print Unable 32".

            I can be fairly sure that I have never seen this problem before ... regardless, it points me right to the reflective sensor pointing at the transfer belt. I couldn't actually see the sensor until I vacuumed off a pile of yellow toner from it.

            All I can think of is that this bulletin looked interesting, and that I'd stowed it away for just such a situation. Thanks again. =^..^=
            Last edited by blackcat4866; 07-24-2013, 12:32 AM.
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • bojans
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2008
              • 1313

              #7
              Re: BROTHER MFC9440/Error 32

              You're welcome

              Comment

              • Jeff M.
                Trusted Tech

                100+ Posts
                • Dec 2010
                • 127

                #8
                Re: BROTHER MFC9440/Error 32

                Hi all.

                I got a call on this problem today. Funny thing is, it will print an internal print (user setting list, etc) no problem, but when you copy or print, it gives the 32 error. So that would eliminate the dirty sensor, wouldn't it? Scanner is moving, just won't start the printing process when copying or printing.

                Any other ideas would be appreciated.
                Thanks.... Jeff M.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #9
                  Re: BROTHER MFC9440/Error 32

                  Originally posted by Jeff M.
                  Hi all.
                  Any other ideas would be appreciated.
                  Thanks.... Jeff M.
                  this thread has been DEAD for YEARS ( at least 4 )

                  try starting a new thread of your own.

                  Comment

                  • Jeff M.
                    Trusted Tech

                    100+ Posts
                    • Dec 2010
                    • 127

                    #10
                    Re: BROTHER MFC9440/Error 32

                    I'll do that.
                    Thanks.
                    Jeff M.

                    Comment

                    Working...