Brother 980M thermal paper fax

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  • Primonate
    • Apr 2025
    #1

    Brother 980M thermal paper fax

    I've cleaned the rollers and scan glass
    but I still get streaks on the right hand side of the page,..
    and it elongates all scanns so if you try to copy one page it makes it 2 with only a couple lines on the top of the second.
    Tags: 980m, brother, fax, not feeding, paper, question, thermal
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927
      #2
      Does it elongate the scans? Or is it the prints?

      If it's the scans the problem is with your document feeder tires.
      If it's the prints the problem is the platen roller. When it dries out, the the paper slips.

      The big question on thermal facsimile is can you charge 1 hour labor, and install a part for less than the cost of a new one?
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • gpoffmachs
          techie

          50+ Posts
          • Feb 2005
          • 55
          #3
          cw

          if the scan is elongating it can only be caused from the df not feeding properly. inspect rollers and clutch. i have any part you might need. make sure you clean the scanner and mirrors then recalibrate
          Techie

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            • Primonate
              #4
              the last guy had it, they just junked it compared to the hr. labor

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