HP 5500n

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  • hsrmms
    Technician

    50+ Posts
    • Dec 2014
    • 69

    #1

    HP 5500n

    Customer had HP Laser Jet 5500n and he couldn't print both side automatically as we know it is impossible with 5500n.

    Is it possible to download firmware for 5500nd to 5500n to able to print duplex automatically.

    Regards.
  • _SuabE_
    Service Manager

    100+ Posts
    • Jan 2008
    • 108

    #2
    Re: HP 5500n

    Originally posted by hsrmms
    Customer had HP Laser Jet 5500n and he couldn't print both side automatically as we know it is impossible with 5500n.

    Is it possible to download firmware for 5500nd to 5500n to able to print duplex automatically.

    Regards.
    You need this conversion kit from simplex to duplex see as sample ...

    Simplex to Duplex Formatter Upgrade Kit for HP Color LaserJet 4600 & 5500 Series Printers, C9661-67902-AEX
    sigpic
    Senior Technician Specialist
    A+; Network+
    Copier Brand handled: Canon, Lanier, Konica Minolta, Sharp, Ricoh, Kyocera Mita, Nashuatech, Ollivetti, Toshiba
    Printer Handled: Canon, HP, Epson, Brother, Samsung
    Duplicators: Risograph, Duplo

    Comment

    • theengel
      Service Manager

      1,000+ Posts
      • Nov 2011
      • 1784

      #3
      Re: HP 5500n

      Originally posted by hsrmms
      Customer had HP Laser Jet 5500n and he couldn't print both side automatically as we know it is impossible with 5500n.

      Is it possible to download firmware for 5500nd to 5500n to able to print duplex automatically.

      Regards.
      You might be able to. From the looks at the link above, the only thing different is the firmware. But I've never personally tried it. I might go try it on a 4600 right now just to see. If I do end up trying it, I'll report back.

      Comment

      • theengel
        Service Manager

        1,000+ Posts
        • Nov 2011
        • 1784

        #4
        Re: HP 5500n

        Sorry -- both the 4600's I have are already dn.

        Comment

        • hsrmms
          Technician

          50+ Posts
          • Dec 2014
          • 69

          #5
          Re: HP 5500n

          Originally posted by _SuabE_
          I have similar of this kit but do you have last version of firmware for HP 5500nd and I will try uploaded to HP 5500n to see if it works.
          Regards

          Comment

          • subaro
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1272

            #6
            Re: HP 5500n

            HP Support document - HP Support Center


            Most hp firmware are downloadable free of charge from hp website.

            Not advisable to use usb method. use ftp, its simple and i never had problems with this method. usb can be problamatic and can cause hangups . you can also use crossover cable .

            By the way. why go through the trouble to buy upgrade kit ect. the cost for that, plus the time, it would be cheaper to use for a used 5500dtn, i would think.
            THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

            Comment

            • Printerdude
              Trusted Tech

              100+ Posts
              • May 2015
              • 119

              #7
              Re: HP 5500n

              A firmware will not change a non duplex model to a duplex model. Just get a used 5500dn/dtn formatter from a reliable source or get the duplex upgrade kit.
              Last edited by Printerdude; 09-16-2015, 12:41 AM.

              Comment

              • theengel
                Service Manager

                1,000+ Posts
                • Nov 2011
                • 1784

                #8
                Re: HP 5500n

                Apparently, the "upgrade kit" is just a new formatter.

                Comment

                • subaro
                  Service Manager

                  1,000+ Posts
                  • Oct 2010
                  • 1272

                  #9
                  Re: HP 5500n

                  Originally posted by hsrmms
                  I have similar of this kit but do you have last version of firmware for HP 5500nd and I will try uploaded to HP 5500n to see if it works.
                  Regards
                  Clearly,[ _SuabE_ ] had replied with the solution for this guy request, the upgrade kit, which is essentially the formatter. He said he has this kit and still wants to upgrade with firmware to make it work. This thread should have ended when SUABE posted the solution. Whenever boards or options are replaced and added though, the firmware should be updated.
                  THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                  Comment

                  • Printerdude
                    Trusted Tech

                    100+ Posts
                    • May 2015
                    • 119

                    #10
                    Re: HP 5500n

                    Originally posted by hsrmms
                    I have similar of this kit but do you have last version of firmware for HP 5500nd and I will try uploaded to HP 5500n to see if it works.
                    Regards
                    Originally posted by subaro
                    Clearly,[ _SuabE_ ] had replied with the solution for this guy request, the upgrade kit, which is essentially the formatter. He said he has this kit and still wants to upgrade with firmware to make it work. This thread should have ended when SUABE posted the solution. Whenever boards or options are replaced and added though, the firmware should be updated.
                    In defense to your post, you are wrong this time. Did you read his post? He is trying to upload the firmware to make a "5500N to a 5500DN". He did not say he is trying to upload the firmware to a "5500DN formatter or upgrade kit". The original question was:
                    "Is it possible to download firmware for 5500nd to 5500n to able to print duplex automatically". Answer to this question is NO!

                    Comment

                    • theengel
                      Service Manager

                      1,000+ Posts
                      • Nov 2011
                      • 1784

                      #11
                      Re: HP 5500n

                      Originally posted by Printerdude
                      "Is it possible to download firmware for 5500nd to 5500n to able to print duplex automatically". Answer to this question is NO!
                      So you've tried this? Just curious.

                      Comment

                      • Printerdude
                        Trusted Tech

                        100+ Posts
                        • May 2015
                        • 119

                        #12
                        Re: HP 5500n

                        Originally posted by theengel
                        So you've tried this? Just curious.
                        No, but why would HP let you download something for free to upgrade your printer for the better. One firmware for multiple models in the same series. It's in the board or the dimm. HP 5500 firmware download not found on HP site.

                        Comment

                        • subaro
                          Service Manager

                          1,000+ Posts
                          • Oct 2010
                          • 1272

                          #13
                          Re: HP 5500n

                          Originally posted by Printerdude
                          In defense to your post, you are wrong this time. Did you read his post? He is trying to upload the firmware to make a "5500N to a 5500DN". He did not say he is trying to upload the firmware to a "5500DN formatter or upgrade kit". The original question was:
                          "Is it possible to download firmware for 5500nd to 5500n to able to print duplex automatically". Answer to this question is NO!
                          I quite understand that. I think you need to reread my post again. we are saying the same thing. my point is a previous poster showed him it is a hardware fix and not software. later on he said

                          I have similar of this kit but do you have last version of firmware for HP 5500nd and I will try uploaded to HP 5500n to see if it works.

                          If every question here is answered with a yes or no, then the forum would be quite messed up. you also have to have a bit of logic in your question and answer.
                          THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                          Comment

                          • theengel
                            Service Manager

                            1,000+ Posts
                            • Nov 2011
                            • 1784

                            #14
                            Re: HP 5500n

                            So all you have to do is order the firmware, right? You don't need a whole other formatter.

                            Comment

                            • subaro
                              Service Manager

                              1,000+ Posts
                              • Oct 2010
                              • 1272

                              #15
                              Re: HP 5500n

                              Originally posted by Printerdude
                              No, but why would HP let you download something for free to upgrade your printer for the better. One firmware for multiple models in the same series. It's in the board or the dimm. HP 5500 firmware download not found on HP site.


                              I beg to differ on the highlighted quote . the rest i agree with.

                              Drivers & Software - HP Support Center.
                              THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

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