hp 5550 49.0505 error

[Hewlett Slacker]

got me stumped.
new formatter, new fw chip, new dimm. I have two new sets of each and none of them work. boots up, calibrates then goes right into error.
any ideas?

[Printerdude]

Re: hp 5550 49.0505 error

Did you have the network cable or any other cables connected when you power up the printer? If so, remove the cable(s) and power up again to see if error clears.

[matthewr88]

Re: hp 5550 49.0505 error

has to be firmware connection issue, have you checked the board pins on either on the dimm or the chip, otherwise could be a fault on the mainboard

[Hewlett Slacker]

Re: hp 5550 49.0505 error

Yea, Ive tried 2 new Formatters and 2dimm and 2 CFM cards..

[Iowatech]

Re: hp 5550 49.0505 error

The 49.xx.yy error code can be caused by a defective print job (the machine's firmware doesn't understand the print job the computer is sending to the printer). At least that's what I've seen. Clearing the print queue fixes that most of the time.

[Hewlett Slacker]

Re: hp 5550 49.0505 error

Nothing connected and jet direct card removed, it prints and engine test just fine.

[Hewlett Slacker]

Re: hp 5550 49.0505 error

I mean, all S**t points to boards/dimm etc. but what are the odds that 2 fresh sets do the same thing? might just have to consult Johnny Walker..

[subaro]

Re: hp 5550 49.0505 error

do a cold reset on the machine and if it boots ready, then update the fimrware. the latest firmwarre is

07.220.1
18 Oct 2013

[blackcat4866]

Re: hp 5550 49.0505 error

I would convince the local IT to assign a new unused IP. Whatever is sending data to your printer ... well just let it continue to send to that old IP. Its much harder to find the sender. =^..^=

[Hewlett Slacker]

Re: hp 5550 49.0505 error

do a cold reset on the machine and if it boots ready, then update the fimrware. the latest firmwarre is

07.220.1
18 Oct 2013

ive done that and a disk clear as well, and reloaded FW. It boots normally, then calibrates the goes ready for about a second before it codes.

[subaro]

Re: hp 5550 49.0505 error

ive done that and a disk clear as well, and reloaded FW. It boots normally, then calibrates the goes ready for about a second before it codes.

so you have a hard drive in there too. try another hard drive in that case. format and check the hard drive from a computer. just a suggestion.

[Hewlett Slacker]

Re: hp 5550 49.0505 error

so you have a hard drive in there too. try another hard drive in that case. format and check the hard drive from a computer. just a suggestion.

10-4

[Hewlett Slacker]

Re: hp 5550 49.0505 error

So jet direct card out and there is no HDD, went out with a new formatter and CF fw chip and memory. Still has the error.
boots up, comes to ready for a second then goes to calibrate and pops the 49.0505
Now they are sending me 4650 firmware chips saying its the same as a 5550, does that sound strange to you as well? I think its the firmware. if I put the old card in the display lights up but blank (what the original problem was)

[Hewlett Slacker]

Re: hp 5550 49.0505 error

yea, turned out i was being shipped the wrong cf firmware card. 4650 is NOT the same as i was told and suspected.