hp designjet 110 plus

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  • 1stcavvet
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 231

    #1

    [Misc] hp designjet 110 plus

    When I load paper into the rear of this machine I hear the first beep and then the machine takes over and rolls the paper in, it won't stop feeding, until it's hanging out of the front about 6-7 inches. I hit the red button and the paper starts back in and then shows me a picture of the roll and a jam indicator on the display. I know about the OOPS sensor and I made sure everything was plugged in. What sees the leading edge of the roll? Is it the paper feed encoder on the left end of the machine or is it that OOPS sensor, or something else? Can the encoder be out of time?? I was called on this machine after the customer bought the machine with a broken svc station then bought one and installed it himself.
  • 1stcavvet
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 231

    #2
    Re: hp designjet 110 plus

    everything about this printer looks good,ready to go, till you try to install paper

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    • theengel
      Service Manager

      1,000+ Posts
      • Nov 2011
      • 1784

      #3
      Re: hp designjet 110 plus

      It should feed it out a few inches (6 or 7 sounds right), pause, and then eventually pull it back in. Why are you pressing the red button?

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      • theengel
        Service Manager

        1,000+ Posts
        • Nov 2011
        • 1784

        #4
        Re: hp designjet 110 plus

        Originally posted by 1stcavvet
        and installed it himself.
        Just saw this. There's your problem. Look for the paper edge sensor somewhere. Customer must have unplugged it or jammed up the flag somewhere.

        Comment

        • 1stcavvet
          Trusted Tech

          100+ Posts
          • Apr 2015
          • 231

          #5
          Re: hp designjet 110 plus

          That was part of my Question What sees the leading edge the carrier never looks at the edge of the paper like the bigger machines I'm thinking it's the OOPS sensor but I can't be positive

          Comment

          • theengel
            Service Manager

            1,000+ Posts
            • Nov 2011
            • 1784

            #6
            Re: hp designjet 110 plus

            I'll have eyes on one on Monday and can answer after that.

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