When I load paper into the rear of this machine I hear the first beep and then the machine takes over and rolls the paper in, it won't stop feeding, until it's hanging out of the front about 6-7 inches. I hit the red button and the paper starts back in and then shows me a picture of the roll and a jam indicator on the display. I know about the OOPS sensor and I made sure everything was plugged in. What sees the leading edge of the roll? Is it the paper feed encoder on the left end of the machine or is it that OOPS sensor, or something else? Can the encoder be out of time?? I was called on this machine after the customer bought the machine with a broken svc station then bought one and installed it himself.
hp designjet 110 plus
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