[CQ] HP 500 M551 (Color Laserjet) - Faded on wake

[ignacio.cortez]

I have an HP color Laser jet 500 M551 that prints fine all day long
but every morning on Wake, it prints the first print job faded, after that
all colors are back.

I've enabled Calibration on wake but it still does it,
Has anyone seen this?

[theengel]

Re: HP 500 M551 (Color Laserjet) - Faded on wake

Could be that the top few sheets of paper are getting moisture in them overnight. Try removing them before printing the first job of the day and see what happens.

[ignacio.cortez]

Re: HP 500 M551 (Color Laserjet) - Faded on wake

Nope, I took an identical device to the user for testing and brouget the said device to my shop in the same building, I spent about 1 1/2 weeks testing it with PDF, DOC and PPT documents I was never able to duplicate it, so I contacted their IT department to verify the application the user was printing from was causing the issue.

[Iowatech]

Re: HP 500 M551 (Color Laserjet) - Faded on wake

This is kind of a long shot, but OEM or aftermarket toner?
For some reason this still sounds like a humidity problem, like condensation on the drum or something, but I'll just shut up about that now.