HP Laser Jet Pro M451 color Paper feed

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  • iscott
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 344

    #1

    HP Laser Jet Pro M451 color Paper feed

    Just replaced the paper feed feed rollers on this machine. Used OEM rollers. Have never done this repair, but all seemed to go well. Now is jamming every time for multiple pages. One page docs come out fine. second page is jamming. Cancel the job and the page that is supposedly jammed ejects with no problem. No roller marks or dog ears.
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: HP Laser Jet Pro M451 color Paper feed

    When you run a print job with more than one page, where does the jammed sheet stop?

    Comment

    • iscott
      Trusted Tech

      250+ Posts
      • Mar 2010
      • 344

      #3
      Re: HP Laser Jet Pro M451 color Paper feed

      At the paper feed rollers...

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1073

        #4
        Re: HP Laser Jet Pro M451 color Paper feed

        Have replaced MANY of these rollers (RM1-4426). Haven't had to replace the small seperation roller, though. Maybe the one your working on also needs that roller replaced (RM1-4840)?

        Comment

        • iscott
          Trusted Tech

          250+ Posts
          • Mar 2010
          • 344

          #5
          Re: HP Laser Jet Pro M451 color Paper feed

          Replaced both rollerS.

          Comment

          • Lance15
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jun 2015
            • 1073

            #6
            Re: HP Laser Jet Pro M451 color Paper feed

            Can you hear if the roller is rotating to try and pick up paper? Maybe the pickup roller isn't completely seated and is grabbing two sheets accidentally? Haven't run across issues replacing these, just trying to bounce ideas around.

            Comment

            • SwisSeV
              Trusted Tech

              250+ Posts
              • Jan 2016
              • 307

              #7
              Re: HP Laser Jet Pro M451 color Paper feed

              Check that the pick up solenoid isn't getting stuck and is engaging, the pickup will continue to turn and pick up multiple pages and that will cause a jam state.

              Comment

              • theengel
                Service Manager

                1,000+ Posts
                • Nov 2011
                • 1784

                #8
                Re: HP Laser Jet Pro M451 color Paper feed

                Make sure there's nothing stuck in the duplex area. I've had that throw me off once.

                Comment

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