jamming hp lj2100

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  • roho
    Senior Tech

    500+ Posts
    • Mar 2009
    • 844

    #1

    jamming hp lj2100

    I have a lj2100 that's jamming a leaving blank pages at the fuser. The prior tech replaced the fuser last call, friday, and the customer claims one test print was run before leaving. I've inspected the drive assembly, and cleaned and re-assembled. I'v also opened the back tray to rule out the delivery assembly at the top. Haven't seen this model much before, hoping someone has had a similar situation prior.
    Thanks in advance!
  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1083

    #2
    Re: jamming hp lj2100

    Re-pad the pickup solenoid. It's probably sticking and causing the blank pages. Very common on older printers.

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    • theengel
      Service Manager

      1,000+ Posts
      • Nov 2011
      • 1784

      #3
      Re: jamming hp lj2100

      Assuming you've changed the sep pad.

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      • roho
        Senior Tech

        500+ Posts
        • Mar 2009
        • 844

        #4
        Re: jamming hp lj2100

        Thanks for the suggestions and replies. I'll be going back later, if the customer approves the charges, which I doubt at this time. I did check out the solenoids, at the delivery, I'll be checking out the pick up solenoids as well as if I return.

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