Z3200 86.01 error

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  • pudgi300
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2007
    • 193

    #1

    Z3200 86.01 error

    Have HP Z3200 that gets 86.01. It started out with a 44.10 fan problem. Replaced the fan and no fan errors. Now stat up printer and it goes all the way to Ready for paper. When paper feeds in no matter if its sheet or roll the carriage comes out about 8 inches from the waste station and stops with 86.01. Checked the belt,cleaned encoder,checked rear bushing and lubed rail. Ran all scan axis tests and they pass. With the right cover off i can put a little pressure on the carriage and get it to load a successful sheet or roll of paper and the make a print. All teeth on belt have been checked. There seems to be a little slop in carriage bushing but never had problem before until the fan problem. Like i said it only does it loading paper when the carriage is coming out of the waste station. Can't find binds in carriage or damage to edge of paper. Please help. Read every post i could find and nothing works. Thanks
  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: Z3200 86.01 error

    http://www.copytechnet.com/forums/hp...ighlight=z3200

    I ended up replacing carriage with trailing cables. That's what actually fixed it. It had almost the same symptoms. It wouldn't wait for me to install paper though. It just came up with the error as the carriage left the service station.

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    • Kiran Otter
      Service Manager

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      • Dec 2013
      • 1115

      #3
      Re: Z3200 86.01 error

      I would replace the encoder strip first, being it's the least expensive part involved. Or at a minimum take it out and hold it up to a light and make sure the marks aren't damaged around where the carriage stops. At least if it's not the strip, you won't have replaced the carriage and trailing cable, only to find out it's the encoder strip after.

      Kiran

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      • pudgi300
        Trusted Tech

        Site Contributor
        100+ Posts
        • Sep 2007
        • 193

        #4
        Re: Z3200 86.01 error

        OK Thanks. Am ordering a belt and top bushing. I will pull out the encoder tomorrow. Let you know what i find. Thanks Again

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        • pudgi300
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2007
          • 193

          #5
          Re: Z3200 86.01 error

          Get a new belt,encoder and carriage bushing. Have not put them in yet. Like i said when i load a sheet of roll it goes to Ready for Paper. I put in another service station fan just to have the correct one in there. Still got the 86.01. If i put a little upward pressure on the fan area of the service station it will load the paper without a 86.01 . Where is the spot the service station out of position? Thanks for any help.

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          • Kiran Otter
            Service Manager

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            • Dec 2013
            • 1115

            #6
            Re: Z3200 86.01 error

            Originally posted by pudgi300
            If i put a little upward pressure on the fan area of the service station it will load the paper without a 86.01 . Where is the spot the service station out of position? Thanks for any help.
            Sounds like the service station is not mounted correctly. Loosen the screws and make sure it's installed correctly.

            Kiran

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            • pudgi300
              Trusted Tech

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              100+ Posts
              • Sep 2007
              • 193

              #7
              Re: Z3200 86.01 error

              Ok went in today and replaced the encoder. No change get 86.01. Looked at old encoder and it looks fine. When the carriage stops it is 85mm from the right side home position. Like i said before a little upward pressure on fan area and carriage will move and load paper Ok. Also pressure on carriage will help it load OK. Took service station out and no problems found. What can be wrong . It did not seem out of position and i made sure it was flush. Help

              ran out of gloss enhancer while working on it. Is there a way around so i can still test machine?

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              • Kiran Otter
                Service Manager

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                • Dec 2013
                • 1115

                #8
                Re: Z3200 86.01 error

                If you've identified that either pushing on the service station or carriage has something to do with it, then I'd say you've narrowed it down to something involving one or the other.

                Drop the service station down out of the way and have someone hold it while you try to load paper. If it works, then something in the service station is interfering with the carriage motion.

                You just have to rule out things until you find it.

                I don't know if it's possible to take the carriage rail bushings out and put them in upside down as I've seen people do on the 500/800s. If you've taken then out, I'd make sure you put them back in the right orientation. They should NEVER be removed, normally.

                Kiran

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                • pudgi300
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                  • Sep 2007
                  • 193

                  #9
                  Re: Z3200 86.01 error

                  Ya kind of thought that myself. I should have done my test when i had it out. Now the gloss enhancer is empty. Not sure if it can be disabled in color mgt. Will check it out tomorrow. Thanks for all you help and very quick response.

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                  • theengel
                    Service Manager

                    1,000+ Posts
                    • Nov 2011
                    • 1784

                    #10
                    Re: Z3200 86.01 error

                    Originally posted by Kiran Otter
                    Drop the service station down out of the way and have someone hold it while you try to load paper. If it works, then something in the service station is interfering with the carriage motion.



                    Even in thisscenario, it could be something in the carriage. Like, as you mentioned, the bushing beingwrong. Or something broken and hanging.

                    Hey does anyone elsehave this problem: in some of the threads (only some), when I try to reply, myspacebar doesn't work. I have to type iton a text pad, and copy and paste in order to reply.

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                    • pudgi300
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2007
                      • 193

                      #11
                      Re: Z3200 86.01 error

                      Thanks for the reply. The lower rail bushing have never been touched. I was talking about the top carriage bushing. I am going to replace the belt and top bushing and see if that helps. Maybe to top bushing is broken and making the carriage hang lower. Also the service station may need to be replaced. When the fan went with the 44.10 it was filled with ink and stopped working. Will report back when i get new ink cartridge (ran out of enhancer).

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                      • theengel
                        Service Manager

                        1,000+ Posts
                        • Nov 2011
                        • 1784

                        #12
                        Re: Z3200 86.01 error

                        That top bushing is pretty obvious when it breaks... and as far as I know, it doesn't wear. You should be able to tell just by looking at it. Well, keep us posted on this. These kinds of symptoms often have multiple solutions, and it's good to know any and all information.

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                        • pudgi300
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Sep 2007
                          • 193

                          #13
                          Re: Z3200 86.01 error

                          Was going to replace belt yesterday but ran into the enhancer problem. Did check the top bushing and looked ok. Will check back later

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                          • pudgi300
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Sep 2007
                            • 193

                            #14
                            Re: Z3200 86.01 error

                            Went in today and pulled the carriage out and could not believe i missed the missing teeth on belt under the carriage. I thought i inspected the whole belt inch by inch. Top bushing was in perfect shape. Replaced belt and problem gone. Just goes to show you have a really check the belt good. Thanks for all the help from everyone. This was my 1st belt on a Z3200 but have done a few on the HP 5000.






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                            • theengel
                              Service Manager

                              1,000+ Posts
                              • Nov 2011
                              • 1784

                              #15
                              Re: Z3200 86.01 error

                              And now you've done them on the z2100, t610, t1100, t1200, etc. There's a couple differences, but they've all got essentially the same engines.

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