HP Photosmart 7520 ink smearing

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  • audyplongo
    Technician
    • May 2016
    • 43
    #1

    [CQ] HP Photosmart 7520 ink smearing

    hi i have a HP photosmart 7520 that when the print comes out the ink smears i have tried to clean the cartridges and align the print head still have a smearing problem can someone please give me some advice on how i can get it to stop smearing and have the ink dry correctly also after cleaning the cartridges it is printing blank pages
    Last edited by audyplongo; 03-21-2017, 05:37 PM.
    Tags: None
    • cscce
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2014
      • 156
      #2
      Re: HP Photosmart 7520 ink smearing

      I used to have a 7520.
      Are you using HP ink or another brand? What kind of paper (plain, photo)?
      What print quality setting (economy, normal, best)?

      Cleaning uses a lot of ink. It sounds like your ink tanks are empty now. If you run it when dry you risk permanently damaging the printhead.

        Comment

        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3930
          #3
          Re: HP Photosmart 7520 ink smearing

          I don't know if it is possible, but if you could share a picture of the print defect that would help.
          To add a bit to cscce explanation, if you are printing on paper that the machine can't handle, the prints will smear too. That is somewhat unlikely though.

            Comment

            • audyplongo
              Technician
              • May 2016
              • 43
              #4
              Re: HP Photosmart 7520 ink smearing

              it is HP Original ink and the paper it regular plain letter.
              not sure what quality setting its on cant seem to find that information on the printer
              ill have to try with some new ink cartridges to see if that does anything but as of now it is still printing blank after cleaning the print head and ink cartridges

              Originally posted by cscce
              I used to have a 7520.
              Are you using HP ink or another brand? What kind of paper (plain, photo)?
              What print quality setting (economy, normal, best)?

              Cleaning uses a lot of ink. It sounds like your ink tanks are empty now. If you run it when dry you risk permanently damaging the printhead.

                Comment

                • cscce
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Jun 2014
                  • 156
                  #5
                  Re: HP Photosmart 7520 ink smearing

                  Originally posted by audyplongo
                  it is HP Original ink and the paper it regular plain letter.
                  not sure what quality setting its on cant seem to find that information on the printer
                  ill have to try with some new ink cartridges to see if that does anything but as of now it is still printing blank after cleaning the print head and ink cartridges
                  It sounds like there might be dried ink or something else stuck on the bottom of the printhead. Use an inspection mirror to take a look. Also look at the printhead service station to see if there is any ink buildup or debris on the wipers.

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