Ink stains on carpet from HP T1100

[Desert Rat]

I recently replaced the carriage belt on this T1100 and I did not notice that the ink tube was leaking from the print head station. Just oozing out a drop at a time.
But left 3-4 spots. I tried using windex with ammonia and a rug doctor machine. Some of the ink came out but there is still a stain.

What can I use to get the stain out?

My customer is not going to let this go, he use to own a carpet cleaning business and is afraid it may be permanent.
In which case may ask me to replace the carpet. I'm an indy out on limb now. Cause I don't have that kind of
money on hand.

Thanks in advance

DR

[theengel]

Re: Ink stains on carpet from HP T1100

I've replaced plenty of those belts. The procedure is to pull the ink tube assembly out of the carriage, and drape it over, so that you can get at the carriage. If it leaks, it's not because you did something wrong... it's because he has a leak. These generally will not leak. If it leaks, even when it's detached from the carriage, there's a problem with the machine. Not your fault. Although, maybe if you noticed while pulling it off, you could have put something under it.

Oh... he needs a new ink tube assembly.

[blackcat4866]

Re: Ink stains on carpet from HP T1100

I had this on an HP DJ1050C. The cyan ink was running down the left leg. The O-ring that seals the tubing assembly to the carriage was leaking. I thought that maybe cleaning up the contact surfaces would help it seal better ... NOT. A week later I was installing the new tubing assembly. Fortunately for me it was over ceramic tile. All that remained was some cyan grout.

You might try alcohol and a scrub brush. You might try Zep Fast505 and a scrub brush. Or you might try orange solvent and a scrub brush.

In the end though, it's not your fault that the tubing leaks. They own the machine, not you. Or a leasing company: go ahead and see how far you get blaming the bank. =^..^=

[Iowatech]

Re: Ink stains on carpet from HP T1100

I recently replaced the carriage belt on this T1100 and I did not notice that the ink tube was leaking from the print head station. Just oozing out a drop at a time.
But left 3-4 spots. I tried using windex with ammonia and a rug doctor machine. Some of the ink came out but there is still a stain.

What can I use to get the stain out?

My customer is not going to let this go, he use to own a carpet cleaning business and is afraid it may be permanent.
In which case may ask me to replace the carpet. I'm an indy out on limb now. Cause I don't have that kind of
money on hand.

Thanks in advance

DR

Well, if the Rug Doctor didn't work, you might be doomed. Although that customer must of had a pretty worthless carpet cleaning business if they couldn't figure how to clean this up. I speak from experience as someone who accidentally spilled (a good deal of) green Riso ink on a light tan carpet and saw that a competent carpet cleaning service could clean that up.
For what it is worth, I may have served in the Reserves with a guy who's civilian job was a carpet cleaner. One of his suggestions for tough carpet stains was using laundry detergent, a stiff brush, and a wet/dry shop vac. That's worked well for a variety of stupid things that have happened to my carpet here at home.
Also, if the stains are small enough, WD40 or some other cleaner like that and vigorous scrubbing may blend the stains into the surrounding carpet to the point that they are no longer noticeable.
I would really rather you wait to take my suggestions until others pipe up for this. Mainly because I don't know for sure if they would work even a little bit.

[mongo]

Re: Ink stains on carpet from HP T1100

Electrical Contact cleaner like Tech Spray Blue Shower will dissolved alot of ink out depends on the size of the spot if it looks like a plate laying on the floor it will not work on a large spot.

[Desert Rat]

Re: Ink stains on carpet from HP T1100

Thank you everyone for the quick replies. I will wait for one more day to see if others chime in.
I just hope the customer realizes that the problem is with the machine and nothing I did.

Thanks for all the suggestions

DR

[ZOOTECH]

Re: Ink stains on carpet from HP T1100

Thank you everyone for the quick replies. I will wait for one more day to see if others chime in.
I just hope the customer realizes that the problem is with the machine and nothing I did.

Thanks for all the suggestions

DR

I don't think you'll have a problem with the customer - if you have been 'up front' with what happened.

[NeoMatrix]

Re: Ink stains on carpet from HP T1100

A similar topic cover about 12 months ago:

wwww.copytechnet.com/forums/rants-raves-and-everything-else/109222-getting-toner-out-clothes.html

http://www.copytechnet.com/forums/rants-raves-and-everything-else/109222-getting-toner-out-clothes.html

HTH

[NeoMatrix]

Re: Ink stains on carpet from HP T1100

I recently replaced the carriage belt on this T1100 and I did not notice that the ink tube was leaking from the print head station. Just oozing out a drop at a time.
But left 3-4 spots. I tried using windex with ammonia and a rug doctor machine. Some of the ink came out but there is still a stain.

What can I use to get the stain out?

My customer is not going to let this go, he use to own a carpet cleaning business and is afraid it may be permanent.
In which case may ask me to replace the carpet. I'm an indy out on limb now. Cause I don't have that kind of
money on hand.

Thanks in advance

DR

Do they have a hidden room or walking cupboard with the same carpet ?Get the carpet pro's to cut a square out of the carpet and stitch/swap it in with the new piece.

You could be creative, and turn the stain into graffiti colourful street art, and charge them full price.
You couldn't do any worse than some of the "so-called" artworks I've seen. ...

[Phil Walling]

Re: Ink stains on carpet from HP T1100

This might not be the most useful response you've had, but I had a similar issue a few years ago with Riso ink. I managed to get rid of most of the ink using IPA.... and then moved the machine over the stain....

Good luck!

[theengel]

Re: Ink stains on carpet from HP T1100

Move the machine over it. LOL. I like that.

If I were you, I would not approach this as your problem. If you do, you're giving the customer a signal that you're at fault... when you aren't. I would approach it as trying to be helpful. Like, making a phone call and saying, "Hey some other techs told me that such and such might work... but most of them agree that the stain is here to stay. So you might think about putting a throw rug under your machine, so that if it ever leaks any more, it won't cause more damage."

You see--you leave it in his hands, because it's ultimately his problem.

[Vincent128]

Re: Ink stains on carpet from HP T1100

Well..once the ink oxidizes (dries) you might well be SOL but.

try some Coopers D-INK - works wonders but not tried it on carpet.

Precision rollers part number S5520 but I'm sure you can find it elsewhere.

I deal with postage machines and their ink is indelible when oxidized..you can tell when one of my techs has had a bad day or has let himself run out of gloves. They will be red handed for days.

We have little bitty font lawyer words on our contracts and service tickets for reasons like these.

[Phil B.]

Re: Ink stains on carpet from HP T1100

sorry sounds like you are fucked.

[Desert Rat]

Re: Ink stains on carpet from HP T1100

Thanks for the replies, however helpful. I will try at least one more time to get the stains out.
I will look around for some of those items mentioned. I will also check into using a drop cloth in the future.
I may call zerorez and check out their empowered water.
The best I could do is give him the service call for the stains, then it could be viewed as a settlement.



Thank you everyone for your help.

DR

[Desert Rat]

Re: Ink stains on carpet from HP T1100

Phil,
What is this "IPA"?

DR