hp 9500

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  • vamaturure
    Technician
    • Dec 2016
    • 25

    #1

    [Dead] hp 9500

    hie guys

    i have an hp 9500

    its giving a message replace yellow drum

    how do i override that messege

    thanks in advance
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: hp 9500

    Originally posted by vamaturure
    hie guys

    i have an hp 9500

    its giving a message replace yellow drum

    how do i override that messege

    thanks in advance
    by replacing the drum.

    Comment

    • ricoh_rockstar
      Technician
      • Apr 2016
      • 18

      #3
      Re: hp 9500

      In order to reset the message, yo need to replace the chip on the Imaging Unit, but I think it's better if you replace the unit, that is the right way to fix the problem.

      Have a great day!

      Comment

      • vamaturure
        Technician
        • Dec 2016
        • 25

        #4
        Client cant afford new units. They just want a way around the problem.

        Comment

        • vamaturure
          Technician
          • Dec 2016
          • 25

          #5
          The chips are also not readly avaivalable

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: hp 9500

            Originally posted by vamaturure
            Client cant afford new units. They just want a way around the problem.
            then they are S.O.L.

            Comment

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