Hp color laserjet m452dn periodically faint prints

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611

    #1

    Hp color laserjet m452dn periodically faint prints

    Hi
    The prints are perfect 7-8 times out of every 10 printed pages,but on the other 2-3 prints you can see image is perfect,but EXTREMELY
    FAINT,as though transfer barely took place.I replaced the fuser unit on machine about 2 months ago,but this problem with faint periodic prints just started
    2 days ago.Is it possible I could have done something to cause this,or has anyone had this problem on this model before?
    I REALLY appreciate any help offered.
    Thanks ANDY
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2027

    #2
    Re: Hp color laserjet m452dn periodically faint prints

    Originally posted by cucuklotz
    Hi
    The prints are perfect 7-8 times out of every 10 printed pages,but on the other 2-3 prints you can see image is perfect,but EXTREMELY
    FAINT,as though transfer barely took place.I replaced the fuser unit on machine about 2 months ago,but this problem with faint periodic prints just started
    2 days ago.Is it possible I could have done something to cause this,or has anyone had this problem on this model before?
    I REALLY appreciate any help offered
    Thanks ANDY
    I had this but it was associated with pick-up jams. I thought it was a loss of transfer and maybe the belt was bad. But it turned out to be worn rollers mistiming the image process. They are very dinky rollers and cant make it more than 20k.

    Comment

    • theengel
      Service Manager

      1,000+ Posts
      • Nov 2011
      • 1784

      #3
      Re: Hp color laserjet m452dn periodically faint prints

      Probably the next step would be either the transfer belt or the secondary transfer roller. I'd just replace them both. But it wouldn't hurt to try the rollers first. But get the OEM. These haven't been out long enough for after-market to quite get it right.

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1071

        #4
        Re: Hp color laserjet m452dn periodically faint prints

        They are very dinky rollers and cant make it more than 20k.

        Tell me about it! These are the same rollers that are used on the M252. Why did HP even bother??? These rollers are not much bigger than a normal sized jelly bean (not exaggerating). Replaced these rollers about a month ago. 3 weeks later, the customer was complaining that it wasn't picking up paper again. Ended up just swapping the printer.

        Comment

        • OMG
          Technician
          • May 2016
          • 31

          #5
          Re: Hp color laserjet m452dn periodically faint prints

          Is it plugged directly to the wall?

          Comment

          • cucuklotz
            Senior Tech

            Site Contributor
            500+ Posts
            • Mar 2007
            • 611

            #6
            Re: Hp color laserjet m452dn periodically faint prints

            Hi
            Thanks for the imput.I will ask the customer tomorrow if he wants spend the money for a service caLL and
            a Transfer belt kit. And in response to OMG, Yes machine is plugged directly into the wall.
            Thank you again for noting
            Andy

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