HP DP-MC210 Call Service 12

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  • BemoanerOfToner
    • Dec 2024

    [Error Code] HP DP-MC210 Call Service 12

    I have swapped the color motor, main board, and verified voltages on the printer. Does any HP Wizard out there know of anything else that causes this error so I can correct it.


  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1069

    #2
    Re: HP DP-MC210 Call Service 12

    When I search for DP-MC210 it shows this is a Panasonic printer.

    Comment

    • BemoanerOfToner
      • Dec 2024

      #3
      Re: HP DP-MC210 Call Service 12

      Yesterday must have been an off day, it is indeed a Panasonic.

      Comment

      • BemoanerOfToner
        • Dec 2024

        #4
        Re: HP DP-MC210 Call Service 12

        Originally posted by BemoanerOfToner
        I have swapped the color motor, main board, and verified voltages on the printer. Does any HP Wizard out there know of anything else that causes this error so I can correct it.


        The problem with the machine was so much simpler than the manual led me to believe, a problem with the gearing on the color drum cartridge caused this issue.

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