Hi:
New member here. Having problem with printer constantly saying yellow cartridge is faulty.
Bought this printer from a college that was getting rid of it. It's so clean inside and out, I wonder how much it was used. Haven't been able to access the reports yet but will be curious to see how much use it's had.
When I got it, all the ink cartridges were empty. But the level indicator on the screen would alternate between empty and 100% full. And the expiration date would sometimes say 12-31-1969. So I replaced them all. But now have an error on the yellow cartridge that I can't seem to beat.
Replaced the yellow cartridge because the other was empty. So I replaced with new (but expired) yellow cartridge OEM. It accepted it fine. Then it wanted a new cyan/magenta printhead. Replaced that. Then got error that printhead replacement not completed. So reseated printhead but kept getting same error. It finally completed (or so I thought) and then wanted a replacement MK/yellow printhead. Replaced that and then got error again saying both magenta/cyan AND the MK/yellow printhead replacement not complete. (Each time I insert the printhead, I let it sit for as long as it needs but keeps coming up w/the incomplete error.) Then, after the last time I tried reinserting the printheads, began getting the faulty yellow cartridge error. I've tried another cartridge but it's not OEM. I have another OEM (expired) cartridge coming and will try that next.
Tried removing all ink and all printheads and rebooting but no change.
Maybe air in the lines? Would that cause it to throw a faulty error?
Any input much appreciated.
New member here. Having problem with printer constantly saying yellow cartridge is faulty.
Bought this printer from a college that was getting rid of it. It's so clean inside and out, I wonder how much it was used. Haven't been able to access the reports yet but will be curious to see how much use it's had.
When I got it, all the ink cartridges were empty. But the level indicator on the screen would alternate between empty and 100% full. And the expiration date would sometimes say 12-31-1969. So I replaced them all. But now have an error on the yellow cartridge that I can't seem to beat.
Replaced the yellow cartridge because the other was empty. So I replaced with new (but expired) yellow cartridge OEM. It accepted it fine. Then it wanted a new cyan/magenta printhead. Replaced that. Then got error that printhead replacement not completed. So reseated printhead but kept getting same error. It finally completed (or so I thought) and then wanted a replacement MK/yellow printhead. Replaced that and then got error again saying both magenta/cyan AND the MK/yellow printhead replacement not complete. (Each time I insert the printhead, I let it sit for as long as it needs but keeps coming up w/the incomplete error.) Then, after the last time I tried reinserting the printheads, began getting the faulty yellow cartridge error. I've tried another cartridge but it's not OEM. I have another OEM (expired) cartridge coming and will try that next.
Tried removing all ink and all printheads and rebooting but no change.
Maybe air in the lines? Would that cause it to throw a faulty error?
Any input much appreciated.
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