HP Enterprise M605N

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    HP Enterprise M605N

    Hi all,

    My customer has 3 of these printers as I look after their photocopiers they have asked if I can help with this problem. The printer has come up with the error message 30.31.11 which will not reset?

    I have done a Google search to try and get a pointer on where to start looking but cant find anything?

    Is it Fuser related?
  • scanmc
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2015
    • 171

    #2
    Re: HP Enterprise M605N

    Not sure on that code but fuser errors are usually a 50'S error. Possibly try reloading the firmware

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: HP Enterprise M605N

      Originally posted by Leebs14
      Hi all,

      My customer has 3 of these printers as I look after their photocopiers they have asked if I can help with this problem. The printer has come up with the error message 30.31.11 which will not reset?

      I have done a Google search to try and get a pointer on where to start looking but cant find anything?

      Is it Fuser related?

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1069

        #4
        Re: HP Enterprise M605N

        Check that code........no such code on this model.......

        CPMD.jpg

        Latest CPMD from HP.

        Comment

        Working...