Ok, so, after a Maintenance kit, 3 different Toner crtgs.(yes oem and compatible)
My customer is getting light print down the left side of the page intermittently. ( 1 page might be good out of 10)
Intermittently from one page to the next and when it does it, it is not consistant down the page,
meaning one or 2 inches looks good then 1 or 2 inches look light the 1 or 2 inches good then sometimes
3 or 4 inches are light. This issue is even worse when running through tray 1.
I know the paper source shouldn't matter in print quality, but it does in this case. Maybe because tray 1 is
set at cardstock type. Light print prints out on plain paper or cardstock or labels.
Is there a known problem with the high voltage on this model?
Any ideas?
thanks
My customer is getting light print down the left side of the page intermittently. ( 1 page might be good out of 10)
Intermittently from one page to the next and when it does it, it is not consistant down the page,
meaning one or 2 inches looks good then 1 or 2 inches look light the 1 or 2 inches good then sometimes
3 or 4 inches are light. This issue is even worse when running through tray 1.
I know the paper source shouldn't matter in print quality, but it does in this case. Maybe because tray 1 is
set at cardstock type. Light print prints out on plain paper or cardstock or labels.
Is there a known problem with the high voltage on this model?
Any ideas?
thanks
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