LASERJET M570 Top Bin Full Error

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  • Assaf
    Technician

    50+ Posts
    • Jun 2009
    • 59
    #1

    LASERJET M570 Top Bin Full Error

    The machines keeps indicating the top cover is full but there is no paper. I assume is the sensor, Anyone experienced this before?
    Tags: assume, full, paper, sensor, top
    • Copeya
      Technician
      • Mar 2018
      • 26
      #2
      Re: LASERJET M570 Top Bin Full Error

      Have you checked the output bin sensor and actuator?

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808
          #3
          Re: LASERJET M570 Top Bin Full Error

          those sensors can get whacked when people remove paper improperly from the bin

            Comment

            • kashif
              Technician
              • Apr 2013
              • 45
              #4
              Re: LASERJET M570 Top Bin Full Error

              Originally posted by Assaf
              The machines keeps indicating the top cover is full but there is no paper. I assume is the sensor, Anyone experienced this before?
              You should first clean the sensor and i hope after clean sensor message will not come.

                Comment

                • Assaf
                  Technician

                  50+ Posts
                  • Jun 2009
                  • 59
                  #5
                  Re: LASERJET M570 Top Bin Full Error

                  Thank you guys for the help, I did clean the sensor but no luck. I been looking for the sensor part number online and i cannot find it.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22703
                      #6
                      Re: LASERJET M570 Top Bin Full Error

                      If this is the same finisher as the M880 then yes, I've seem that. Changing sensor board did not help. I ended up changing the entire elevator tray assy on two of those finishers. =^..^=

                      EDIT: the M570 is a totally different animal. No finisher available.
                      Last edited by blackcat4866; 04-13-2019, 12:36 AM.
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

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