Anybody else out there in HP land having trouble with E7 and E8 Laserjets giving background from run up?
We can shift 20 of these boxes a month and a very high percentage of these show a light background when run up. HP seem quite mystified and keep telling us that we're the only people in the world who are complaining about this problem.
The amount of background isn't much but compared to a brand new Ricoh at run up the difference is very, very noticeable. HP's only solution is to run off 1500 copies to age the drums but have yet to say anything about compensation for time, paper and toner spent trying to get a reasonable copy out of a brand new machine.
If we can show HP that we are not alone we might get them to realise that their product needs a bit of tweaking to bring it up to an acceptable standard.
Cheers, Lagonda.
We can shift 20 of these boxes a month and a very high percentage of these show a light background when run up. HP seem quite mystified and keep telling us that we're the only people in the world who are complaining about this problem.
The amount of background isn't much but compared to a brand new Ricoh at run up the difference is very, very noticeable. HP's only solution is to run off 1500 copies to age the drums but have yet to say anything about compensation for time, paper and toner spent trying to get a reasonable copy out of a brand new machine.
If we can show HP that we are not alone we might get them to realise that their product needs a bit of tweaking to bring it up to an acceptable standard.
Cheers, Lagonda.
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