Hi Guys, i had this error and rushed to replace the ITB belt unit. of coarse that didn't resolve the issue.
i cheated the right side door and can see the belt and fuser turning. it seems that in startup, the fuser turns fast and then slow, which may be normal. the 4 toners are at 100%, 2 at 90% and one at 50%, all OEM.
i noticed when the ITB unit is out, the white drive coupler in the machine for raising and lowering the transfer roller inside the belt unit may turn one direction, and then at times, looks like its trying to turn the opposite direction, but stops. i don't have another test machine so don't know if this is the issue or not.
but that white plastic drive coupler is part of the fuser drive unit, (duplex), and from the picture looks to only have one motor and a solenoid on it. so, i am not sure if the solenoid is only for the transfer roller lift or the fuser or ? duplex.
i removed the power supply and interconnect board, but decided it might be like the laser jet M575 paper feed drive unit job. a royal pain, and that one didn't fix after replacing the paper pick up unit. (different machine and problem, but felt like it was going to be another nightmare. )
has anyone run into this error and found what was the actual cause??
thank you very much for any assistance.
have a nice day, Jim
i cheated the right side door and can see the belt and fuser turning. it seems that in startup, the fuser turns fast and then slow, which may be normal. the 4 toners are at 100%, 2 at 90% and one at 50%, all OEM.
i noticed when the ITB unit is out, the white drive coupler in the machine for raising and lowering the transfer roller inside the belt unit may turn one direction, and then at times, looks like its trying to turn the opposite direction, but stops. i don't have another test machine so don't know if this is the issue or not.
but that white plastic drive coupler is part of the fuser drive unit, (duplex), and from the picture looks to only have one motor and a solenoid on it. so, i am not sure if the solenoid is only for the transfer roller lift or the fuser or ? duplex.
i removed the power supply and interconnect board, but decided it might be like the laser jet M575 paper feed drive unit job. a royal pain, and that one didn't fix after replacing the paper pick up unit. (different machine and problem, but felt like it was going to be another nightmare. )
has anyone run into this error and found what was the actual cause??
thank you very much for any assistance.
have a nice day, Jim
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