577dw feeding crooked

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  • j2shortt
    Learning to speak PCL...

    50+ Posts
    • Feb 2019
    • 54

    577dw feeding crooked

    What would cause the ADF to feed the pages crooked? It's got new feed and separation rollers.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: 577dw feeding crooked

    Originally posted by j2shortt
    What would cause the ADF to feed the pages crooked? It's got new feed and separation rollers.
    1) rollers not seated properly
    2) object in paper path slowing/blocking paper movement
    3) tray guides not tight on paper supply

    are you watching it skew as it feeds?
    or
    do you notice skew image on printed pages

    take a pic or vid clip of it in action

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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: 577dw feeding crooked

      Agree with Phil.
      For me, Number 1 reason for skewed/crooked copies from ADF is: tray guides not aligned to the paper stack.
      Number 2 reason: Endusers leaning on, pushing or just smashing continiosly ADF until it looses parallelism with machine.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • BaconSteve
        Trusted Tech

        100+ Posts
        • Apr 2019
        • 140

        #4

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        • j2shortt
          Learning to speak PCL...

          50+ Posts
          • Feb 2019
          • 54

          #5
          Re: 577dw feeding crooked

          it ended up being the way the ADF/Scanbed aligned. the adf was slightly crooked from key-op leaning on machine. i replaced the scan bed and adf unit and works like a charm now

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