HP COLOR LASERJET M452nw Error Code

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    [Error Code] HP COLOR LASERJET M452nw Error Code

    Hi everyone, I'm a Sharp/KM tech but have been asked by a client to look at at HP M452 as its very noisy and keeps showing a 59.0240 error and another code they are convinced has a F in it?? I have checked it out and no noise was apparent when i was there and I said I would check out what the error code points to and let them know from there.

    ANy help greatly appreciated - the meter count is 59K
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: HP COLOR LASERJET M452nw Error Code

    Originally posted by Leebs14
    Hi everyone, I'm a Sharp/KM tech but have been asked by a client to look at at HP M452 as its very noisy and keeps showing a 59.0240 error and another code they are convinced has a F in it?? I have checked it out and no noise was apparent when i was there and I said I would check out what the error code points to and let them know from there.

    ANy help greatly appreciated - the meter count is 59K
    those boxes are shit...

    run forest run

    Comment

    • Lance15
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jun 2015
      • 1069

      #3
      Re: HP COLOR LASERJET M452nw Error Code

      From the newest (June 2019) CPMD (Control Panel Message Document)


      59.XX Error Messages59.XX Error, Turn off then onDescription
      The product has experienced an error with one of the internal motors.
      • 59.30 = Fuser motor startup error
      • 59.40 = Fuser motor rotation error
      • 59.70 = Black developer motor startup error
      • 59.71 = Cyan developer motor startup error
      • 59.72 = Magenta developer motor startup error
      • 59.73 = Yellow developer motor startup error
      • 59.80 = Black developer motor rotation error
      • 59.81 = Cyan developer motor rotation error
      • 59.82 = Magenta developer motor rotation error
      • 59.83 = Yellow developer motor rotation error
      • 59.90 = ITB motor start error
      • 59.A0 = ITB motor rotation error
      • 59.C0 = Developer motor rotation error
      • 59.F0 = Transfer alienation failure


      Recommended action
      1. Reset the printer:
        1. Turn off the power by using the power switch, and then wait at least 30 seconds.
        2. Turn on the power and wait for the product to initialize.


      2. If you are using a surge protector:
        1. Power off the printer.
        2. Remove the surge protector.
        3. Plug the product directly into the wall socket and turn the product power on.


      3. For 59.7X and 59.8X Errors - try a different toner cartridge.
      4. For 59.F0 Error, go to the following support document: HP Color LaserJet Pro M452, MFP M377, MFP M477 - 59.F0 Error (Service Action Advisory).
      5. If the error persists, replace the appropriate motor:


      If replacing the drum motor, please read the following:
      Some replacement drum motor assemblies do not include a white gear or pin. The white gear and pin must be removed from the original drum motor assembly and installed on the replacement drum motor assembly.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: HP COLOR LASERJET M452nw Error Code

        Off topic:

        Had to deal with some latest color HPs, I'm not amused. On every Japanese brand I'm familiar with, motors are last thing to suspect, can't remember when last replaced motor.
        Have to agree with Phil.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Lance15
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jun 2015
          • 1069

          #5
          Re: HP COLOR LASERJET M452nw Error Code

          Just found this document. This code is associated with the dreaded 59.F0 error.

          Color LaserJet M452, M377, M477 59.F0 - UPDATED- .pdf

          Comment

          • Leebs14
            Trusted Tech

            250+ Posts
            • Feb 2014
            • 457

            #6
            Re: HP COLOR LASERJET M452nw Error Code

            Originally posted by Lance15
            Just found this document. This code is associated with the dreaded 59.F0 error.

            [ATTACH]42998[/ATTACH]

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635

              #7
              Re: HP COLOR LASERJET M452nw Error Code

              That may very well explain this post.

              Originally posted by Phil B.
              those boxes are shit...
              How on Earth you can buy GOOD color-laser-network-wifi printer for that cost
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • Leebs14
                Trusted Tech

                250+ Posts
                • Feb 2014
                • 457

                #8
                Re: HP COLOR LASERJET M452nw Error Code

                Originally posted by tsbservice
                That may very well explain this post.



                How on Earth you can buy GOOD color-laser-network-wifi printer for that cost

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: HP COLOR LASERJET M452nw Error Code

                    Originally posted by tsbservice
                    That may very well explain this post.



                    How on Earth you can buy GOOD color-laser-network-wifi printer for that cost
                    Doubt you can.

                    Sent from my SM-G960U using Tapatalk

                    Comment

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