HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

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  • AlexSV
    Technician
    • Feb 2013
    • 17

    [Error Code] HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

    HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07
    We will bring together the greatest minds in Kyiv to solve the problem.
    The challenge is far from over.

    Maybe somebody can help us. Hello?
  • atadikohp
    Technician
    • Apr 2017
    • 46

    #2
    Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

    Originally posted by AlexSV
    HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07
    We will bring together the greatest minds in Kyiv to solve the problem.
    The challenge is far from over.

    Maybe somebody can help us. Hello?
    This is what I usually do when I got error 49.XXXX on HP printer.
    Turn off the printer, delete any unfinished job in the queue ( or at the work station). Power up the printer.
    If the error still there: power off the printer, disconnect network and usb cable, do a nvram init. , reconfig network setting.
    Last result: replace the formatter board

    Comment

    • Lance15
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jun 2015
      • 1069

      #3
      Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

      A 49 error is usually ALWAYS a corrupted print job. I would NEVER perform an NVRAM Init for a 49 error.

      Power off the printer, disconnect the network or USB cable and power the printer back on. If it comes to READY, clear print ques (server and/or local).

      Comment

      • AlexSV
        Technician
        • Feb 2013
        • 17

        #4
        Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

        Originally posted by atadikohp
        This is what I usually do when I got error 49.XXXX on HP printer.
        Turn off the printer, delete any unfinished job in the queue ( or at the work station). Power up the printer.
        If the error still there: power off the printer, disconnect network and usb cable, do a nvram init. , reconfig network setting.
        Last result: replace the formatter board

        I don't mean to say you're not good enough. Well, I still haven't talked to JessupThe solution is very simple, I assure you. But your friends "hp-service" have been helping us out... Okay, well, there's a solution to this infocopy.net.ua

        Everything works and is actually VERY fast!

        Comment

        • AlexSV
          Technician
          • Feb 2013
          • 17

          #5
          Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

          Originally posted by Lance15
          A 49 error is usually ALWAYS a corrupted print job. I would NEVER perform an NVRAM Init for a 49 error.

          Power off the printer, disconnect the network or USB cable and power the printer back on. If it comes to READY, clear print ques (server and/or local).


          You're just so incompetent.

          error.jpg

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

            Originally posted by AlexSV
            You're just so incompetent.
            WOW!!!!! holy fucking SHIT!

            you come in here.. post a question

            when the Techs give you BASICALLY the same damn answer..

            you give them shit


            THEN

            post some crap

            Lance (if you ever read other forums) is one of the BEST with HP issues... he has helped and guided more users here than you will ever be able to...

            red flag and blocked

            Comment

            • dsmith46
              Technician

              Site Contributor
              50+ Posts
              • Oct 2016
              • 81

              #7
              Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

              Originally posted by AlexSV
              You're just so incompetent.

              [ATTACH=CONFIG]43551[/ATTACH]

              Completely uncalled for. GTFO here.

              Comment

              • AlexSV
                Technician
                • Feb 2013
                • 17

                #8
                Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

                Originally posted by dsmith46
                Completely uncalled for. GTFO here.



                About the other day, no need to thank me.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

                  Originally posted by AlexSV
                  About the other day, no need to thank me.
                  one AWSHIT removes ANY ATTABOYS you garnish ..

                  you were rude...

                  obnoxious

                  and frankly

                  A TOTAL PRICK

                  Comment

                  • AL parts
                    Technician

                    Site Contributor
                    50+ Posts
                    • Jun 2019
                    • 61

                    #10
                    Re: HP LaserJet Enterprise 500 color MFP M575dn error 49.38.07

                    Reply from HP China




                    Hello, thank you for choosing HP products.


                    Disconnect all data lines or network cables, restart the printer, and see if an error is still reported. If an error occurs, please cancel all attachments and open them again.
                    If the error persists, reset the printer to factory settings (save the IP address and other information before proceeding).


                    Press OK to enter the printer's top menu - Manage - General Settings - Restore factory settings.


                    There is still a problem, please do the following: turn on the power, when all three lights are on (the three lights will light up after about 15-20 seconds), press the cancel button twice (this is the same as the previous one) The machine is different)) Too many, press once is absolutely inaccessible), you can see the following options, enter the pre-boot menu and select the administrator----(purtial clean / clean disk) startup option---cold reset


                    If you restart or cancel the attachment to start normally, the computer will output an error, which may be caused by a driver or software problem.
                    www.gzanling.com

                    Comment

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