Printer failure

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 277
    #1

    [Misc] Printer failure

    Hi I have Hp officejet pro 8610 with error printer failure even when I charge all the cartridges it ll saw that all cartridges are okey and ready to print but when I command to print or copy it won't print or copy then it ll bring the massage printer failure and it ll show empty cartridges I have cleared the printhead still getting the same error what could be the problem
    Tags: cartridges, copy, failure, print, printer, reset hp printer password
    • Lance15
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jun 2015
      • 1069
      #2
      Re: Printer failure

      More than likely a bad printhead.

      HP OfficeJet Printers - Replacing the Printhead | HP(R) Customer Support

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        • Lance15
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jun 2015
          • 1069
          #3
          Re: Printer failure

          And that helps with the OPs original question..............how??

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