cartridge problem

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 277

    [Misc] cartridge problem

    i have the hp officejet pro 8610 when i install cartridges it ll saw all four full 100% then it ll display aliging printer the it ll display cartridges problem the the ink inks ll saw empty what could be the problem
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: cartridge problem

    Hi, you should indicate whether the toners are original or not. This is a home printer. And how much is the counter?

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: cartridge problem

      Originally posted by Bix
      Hi, you should indicate whether the toners are original or not. This is a home printer. And how much is the counter?
      this is an "ink based life-form"

      not toner.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: cartridge problem

        Originally posted by Reeves
        i have the hp officejet pro 8610 when i install cartridges it ll saw all four full 100% then it ll display aliging printer the it ll display cartridges problem the the ink inks ll saw empty what could be the problem
        well it could be 3rd party/refilled inks.

        it could also be the carriage assm.

        pull inks...

        look at the contact pads..

        are they:

        soiled with ink?

        any of the "contacts" (dimples) deformed or bent in? esp look at the lower ones .. they become deformed with repeated seating of the inks. Also check the contacts on the inks.. are they clean, not deformed? ( you did pull the blue shipping tape right?)

        those are pretty shitty units once they start messing up.

        Comment

        • Lance15
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jun 2015
          • 1069

          #5
          Re: cartridge problem

          These printheads commonly fail. I think HP used almost the same printhead design for the Designjet T120/T520's too.

          HP OfficeJet Printers - Replacing the Printhead | HP(R) Customer Support

          Comment

          Working...