Color LJ 2550 blank pages

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  • deputydogg
    Trusted Tech

    100+ Posts
    • Nov 2015
    • 172

    Color LJ 2550 blank pages

    When I got to the machine the carousel was out of position at magenta toner, I manually tripped the solenoid to rotate the carousel so I could get the toner in. Now that toner is in it is shooting blanks even on print engine test. The timing marks are lined up.
    Any suggestions ?
    Thanks,
    Dave
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Color LJ 2550 blank pages

    Originally posted by deputydogg
    When I got to the machine the carousel was out of position at magenta toner, I manually tripped the solenoid to rotate the carousel so I could get the toner in. Now that toner is in it is shooting blanks even on print engine test. The timing marks are lined up.
    Any suggestions ?
    Thanks,
    Dave
    well could you have knocked a cable loose?
    any ecodes?

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    • Lance15
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jun 2015
      • 1069

      #3
      Re: Color LJ 2550 blank pages

      Remove the rotary drive assembly and re-pad the solenoid. When these were still in the field in one of our accounts, I re-padded many of these solenoids.

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