HP 3500/Error Code 59

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611
    #1

    HP 3500/Error Code 59

    Hi,
    I tried to do research on this code and all I saw was it was possible the transfer unit has problem. Im not familiar with machine. Are there any other possibilities? I found the sring loaded tracking behind the toner cartridges ,the one on right side had spring missing(the stud where the spring goes had snapped off(i improvised with spring and piece,I dont think it is problem)Any help would be appreciated. THANKS< ANDY
    Tags: 3500 or error, code, control panel, deformed, engaging, lef, occurred, secondary, snapped, transfer unit
    • BLITZKREAGG
      #2
      hp 3500

      59.XY
      continued
      PRINTER ERROR
      alternates with
      To continue
      turn off then on
      A printer motor error has occurred.
      X and Y are detailed below.
      X Description:
      5 - Primary transfer roller engaging
      motor (M5) startup error.
      6 - Primary transfer roller engaging
      motor (M5) rotation error.
      7 - Developer motor (M4) startup error.
      8 - Developer motor (M4) rotation
      error.
      9 - Drum motor (M3) startup error.
      9 - (when Y is also 9) - Secondary
      transfer engaging mechanism error.
      A - Drum motor (M3) rotation error
      C - Delivery motor (M2) rotation error
      Y Description:
      0 - No color
      K - Black
      C - Cyan
      M - Magenta
      Y - Yellow
      Turn the printer off and then back on.
      For the following errors perform the indicated
      action:
      59.7Y


      and 59.8Y Error on control panel
      Error occurred when the developing motor
      started or while the developing motor was
      rotating. For all the following errors perform
      the actions listed below
      59.5Y


      and 59.6Y - Error on control panel.
      59.05.00


      and 59.06.00 - Event log only.
      An error occurred when the primary transfer
      roller engaging motor started or while the
      motor is rotating.
      1. The connectors in the primary transfer
      roller engaging motor drive signal line are not
      connected properly. Reseat the motor
      connector J5005 and the DC controller PCB
      connector J1014.
      2. Faulty primary transfer roller engaging
      motor. Replace the motor.
      3. Faulty DC controller PCB. Replace the
      DC controller PCB.
      59.7Y


      Control Panel Message
      59.07.00


      - (HP 3700 only; event log only)
      59.07.ZZ


      - (HP 3500 only; event log only)
      ZZ is color:
      00 - Black
      01 - Cyan
      02 - Magenta
      03 - Yellow
      59.8Y


      Control Panel Message
      59.08.00


      - (HP 3700 only; event log only)
      59.08.ZZ


      - (HP 3500 only; event log only)
      ZZ is color:
      00 - Black
      01 - Cyan
      02 - Magenta
      03 - Yellow
      1. The connectors in the developing motor
      drive signal line are not connected properly.
      Reseat the developing motor connector
      J5006 and the DC controller PCB connector
      J1019.
      2. Faulty developing motor. Replace the
      developing motor.
      3. Faulty DC controller PCB. Replace the DC
      controller PCB.

        Comment

        • BLITZKREAGG
          #3
          hp 3500 contd

          Table 7-3 Numerical printer messages (continued)
          Message

          Description Action

          ENWW


          Printer error troubleshooting 339
          59.XY


          continued
          PRINTER ERROR
          alternates with
          To continue
          turn off then on
          59.90


          and 59.A0 Errors on control panel
          59.09.00


          (event log only)
          59.10.00


          (event log only)
          An error occurred when the drum motor
          started or while the drum motor was rotating.
          1. The connectors in the drum motor drive
          signal line are not connected properly.
          Reseat the drum motor connector J5002 and
          the DC controller PCB connector J1019.
          2. Faulty drum motor. Replace the drum
          motor.
          3. Faulty DC controller PCB. Replace the DC
          controller PCB.
          59.99.00


          - (event log only)
          An error occurred in the secondary transfer
          engaging mechanism.
          1. Faulty secondary transfer engagement
          sensor. Replace the secondary transfer
          engagement sensor.
          2. Faulty secondary transfer engaging
          solenoid. Replace the secondary transfer
          engaging solenoid.
          3. Faulty feed motor. Replace the feed
          motor.
          4. Faulty DC controller PCB
          Action: Replace the DC controller PCB.
          59.C0


          Error on control panel
          59.12.00


          (event log only)
          An error occurred in the developing engaging
          mechanism.
          1. The movement of the developing engaging
          lever is not smooth. Make the movement of
          the lever smooth. Replace the gear for the
          lever, if damaged.
          2. Damage on the drive gears. Check each
          drive gear between the delivery motor and
          the developing engaging clutch. Replace
          any, if damaged.
          Table 7-3 Numerical printer messages (continued)
          Message


          Description Action

          340


          Troubleshooting ENWW
          59.XY continued
          PRINTER ERROR
          alternates with
          To continue
          turn off then on
          3. Faulty developing engaging sensor lever
          Reseat the developing engaging sensor
          lever to the correct position if its movement
          is not smooth or it is out of position. Replace
          the lever if it is damaged or deformed.
          4. Faulty developing engaging sensor.
          Replace the developing engaging sensor.
          5. The connectors in the developing
          engaging clutch drive signal line are not
          connected properly. Reseat the connectors
          J5014 and J1019 between the developing
          engaging clutch and the DC controller PCB.
          6. The connectors in the delivery motor drive
          signal line are not connected properly.
          Reseat the connectors J5004 and J1016
          between the delivery motor and the DC
          controller PCB.
          7. Faulty developing engaging clutch.
          Replace the developing engaging clutch.
          8. Faulty delivery motor. Replace the delivery
          motor
          9. Faulty DC controller PCB. Replace the DC
          controller PCB

            Comment

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