Designjet Z2100 won't print

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22698

    Designjet Z2100 won't print

    Enduser admits it hasn't been used in a year. When print job is sent you get "Wrong format ... " message, then 61.01 error.

    It prints internal prints with the poor quality that you'd expect after after sitting idle for a year. Y, LM, and LC are all completely blocked. It won't ping, won't access the web interface, even after network settings initialized, even off the network from my laptop. I had a USB print server available. I could see the print server, but not print. The machine screen does show the IP and hostname when the network is connected, "No IP ... " when network disconnected. The amber and green LEDs on the NIC both blink (not sure what that means).

    All the ink cartridges have expired, the newest one expired 8 years ago. I can't imagine that would have anything to do with the 61.01 errors.

    When I saw "Formatting error ... " I thought that maybe a PostScript driver was sending to a PCL NIC or vice-versa.

    Since I can't ping or see the web page I'm suspecting the formatter. The M-Y & LM-LC printheads should fix the color.
    What do you think? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
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