HP LJ Pro MFP M127fn - still rotating fixing assembly

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  • spree
    Trusted Tech
    • Jun 2012
    • 207

    [Misc] HP LJ Pro MFP M127fn - still rotating fixing assembly

    Hello,
    when you power the socket to the wall - the HP LJ Pro MFP M127fn still rotating fixing assembly. Not matter when the cover is open or when the toner is out - still rotating.
    Any idea what to do?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: HP LJ Pro MFP M127fn - still rotating fixing assembly

    Originally posted by spree
    Hello,
    when you power the socket to the wall - the HP LJ Pro MFP M127fn still rotating fixing assembly. Not matter when the cover is open or when the toner is out - still rotating.
    Any idea what to do?
    it's supposed to rotate for a while...

    how long does it rotate?

    what have you done to trtoubleshoot

    you post is VERY VAGUE

    Comment

    • FrohnB
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2017
      • 1919

      #3
      Re: HP LJ Pro MFP M127fn - still rotating fixing assembly

      Running with cover open and toner cartridge out - maybe one of the interlock switches is stuck/ bad?
      Could be a bad formatter.
      Does "Initializing" stay on the screen?
      Omertà

      Comment

      • spree
        Trusted Tech
        • Jun 2012
        • 207

        #4
        Re: HP LJ Pro MFP M127fn - still rotating fixing assembly

        Originally posted by Phil B.
        it's supposed to rotate for a while...

        how long does it rotate?

        what have you done to trtoubleshoot

        you post is VERY VAGUE
        It is neverending rotating. Tomorrow I see if it stucks at "initializing" (now I do not remember it) - maybe formater, we will see..

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: HP LJ Pro MFP M127fn - still rotating fixing assembly

          Originally posted by spree
          It is neverending rotating. Tomorrow I see if it stucks at "initializing" (now I do not remember it) - maybe formater, we will see..
          does it say "close open door"? if NOT it could be a door switch gone bad...

          there are so many things you could have going on but with the lack of info given we could be at this all year long!

          any supplies/parts @ EOL?

          you are there with the unit ..we are not so we have to run with the few details you have provided.

          Comment

          • spree
            Trusted Tech
            • Jun 2012
            • 207

            #6
            Re: HP LJ Pro MFP M127fn - still rotating fixing assembly

            Originally posted by Phil B.
            does it say "close open door"? if NOT it could be a door switch gone bad...

            there are so many things you could have going on but with the lack of info given we could be at this all year long!

            any supplies/parts @ EOL?

            you are there with the unit ..we are not so we have to run with the few details you have provided.
            At the display is nothing, only backlight at display. When I power it OFF (with switch near display) the display is black (like OFF), but the rotating is still there. I think formatter is bad.

            Comment

            • Lance15
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jun 2015
              • 1069

              #7
              Re: HP LJ Pro MFP M127fn - still rotating fixing assembly

              My guess would be either the formatter, as you mentioned, or the ECU. Very low-end, low quality model. Hard to justify repairing. Very few parts, hard to repair (the more compact they are, the harder they are to fix). Labor can easily make the repair more than the current worth of the unit.

              Comment

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