HP MFP M577

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  • evilfuel99
    Junior Member
    • Mar 2011
    • 5
    #1

    HP MFP M577

    Hello,

    I have a HP M577 MFP with combined 70k on it and the customer keeps getting wrinkled prints with dog ears on it. Its been going for a while now. We've replaced a few remanufactured fusers, the side door and the ITB Belt. It only wrinkles when they run a large job (150 or more) any help would be appreciated thanks.
    Tags: hp m577, hp mfp, hp mfp m577, m577, mfp
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: HP MFP M577

      Would those be duplex prints?
      What sort of media?
      What media setting are you using?
      Do you notice any paper curl, perchance?

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • evilfuel99
          Junior Member
          • Mar 2011
          • 5
          #3
          Re: HP MFP M577

          Originally posted by blackcat4866
          Would those be duplex prints?
          What sort of media?
          What media setting are you using?
          Do you notice any paper curl, perchance?

          =^..^=
          Its 20lb 8.5X11 letter plain and the paper curl looks normal... no not a lot of curl.

            Comment

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