HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

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  • rodeoman
    Junior Member
    • Feb 2021
    • 2

    [Misc] HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

    Have a customer with a refurb'ed Laserjet P3015 that is now experiencing an intermittent issue when printing in duplex. On the second page, the toner density will be considerably lighter than that of the front side. If I have her print a multi-page document, without using the duplex option, everything is hunky-dory. My internet searches have turned up nothing. Has anybody run into this in the field?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

    Are you sure that it isn't the other way around? If you were getting light prints simplex, and normal prints duplex ... you might have a moist paper issue. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • rodeoman
      Junior Member
      • Feb 2021
      • 2

      #3
      Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

      Originally posted by blackcat4866
      Are you sure that it isn't the other way around? If you were getting light prints simplex, and normal prints duplex ... you might have a moist paper issue. =^..^=
      Thanks for the reply! Printing in simplex mode gives beautiful results, on every page. Printing in duplex mode, front side is fine, backside is lighter. This doesn't happen consistently, unfortunately. I have never run into this issue before.

      Comment

      • atadikohp
        Technician
        • Apr 2017
        • 46

        #4
        Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

        Originally posted by rodeoman
        Have a customer with a refurb'ed Laserjet P3015 that is now experiencing an intermittent issue when printing in duplex. On the second page, the toner density will be considerably lighter than that of the front side. If I have her print a multi-page document, without using the duplex option, everything is hunky-dory. My internet searches have turned up nothing. Has anybody run into this in the field?
        I see many P3015 printer with bad laser scanner assembly.

        Comment

        • Murv
          Sr. Escalations Analyst

          100+ Posts
          • Mar 2021
          • 180

          #5
          Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

          Assuming you've tried both a different cartridge and different paper? Sounds suspiciously like a moisture or static issue. Just my two cents. That and 5 bucks will get you a cup of coffee.

          MRS

          Comment

          • Robob
            Technician
            • Dec 2011
            • 21

            #6
            Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

            Originally posted by rodeoman
            Have a customer with a refurb'ed Laserjet P3015 that is now experiencing an intermittent issue when printing in duplex. On the second page, the toner density will be considerably lighter than that of the front side. If I have her print a multi-page document, without using the duplex option, everything is hunky-dory. My internet searches have turned up nothing. Has anybody run into this in the field?
            Mine is not exactly the same, but yours is the closest post I've found to this problem:
            I have an HP E82560 Laserjet, on duplex copies the second side is much DARKER. I've seen no referrence in the Service Manual to image adjustment for the CIS (backside scanner). I'm thinking of replacing the CIS...

            Good Luck!

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

              Originally posted by Robob
              Mine is not exactly the same, but yours is the closest post I've found to this problem:
              I have an HP E82560 Laserjet, on duplex copies the second side is much DARKER. I've seen no referrence in the Service Manual to image adjustment for the CIS (backside scanner). I'm thinking of replacing the CIS...

              Good Luck!
              is that a single pass scanning ? the 2nd lens might be dirty

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

                Originally posted by Murv
                Assuming you've tried both a different cartridge and different paper? Sounds suspiciously like a moisture or static issue. Just my two cents. That and 5 bucks will get you a cup of coffee.

                MRS
                $5 coffee? what the hell are you drinking? Starfucks coffee? Try Black Rifle Murdered Out line .. a dark roast that isn't bitter but strong.

                Comment

                • Murv
                  Sr. Escalations Analyst

                  100+ Posts
                  • Mar 2021
                  • 180

                  #9
                  Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

                  Originally posted by Phil B.
                  $5 coffee? what the hell are you drinking? Starfucks coffee? Try Black Rifle Murdered Out line .. a dark roast that isn't bitter but strong.
                  Only when I am touring and spending time in airports, and even then I prefer Caribou. At home it's Cameron's or Kaldi's.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: HP Laserjet P3015 Prints second page lighter in duplex mode (Intermittent)

                    Originally posted by Murv
                    Only when I am touring and spending time in airports, and even then I prefer Caribou. At home it's Cameron's or Kaldi's.
                    if I give my dog a cup of Starfucks.. he turns around and tries to bury it.... it has to be the WORST yuppie coffee I have tried.

                    For me:
                    1) Black Rifle
                    2) Death Wish

                    Comment

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