Laserjet M477fdw supplies error

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    [Error Code] Laserjet M477fdw supplies error

  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27442

    #2
    Re: Laserjet M477fdw supplies error

    The printer performs correctly, but 'Supply Memory Error' displays on the control panel. To resolve this error, make sure that there is not any packing material in the printer or on the print cartridge, or replace a defective cartridge.



    Fix HP "Supply Problem/Error" Message (How to Rollback the Firmware in Your HP printer) - Print.Save.Repeat.

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    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1329

      #3
      Re: Laserjet M477fdw supplies error

      I had a similar problem with an M281, on the official website there is only the latest firmware version that does not accept non-OEM cartridges in the printer, you have to search for it on the web from alternative sites.

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      • Leebs14
        Trusted Tech

        250+ Posts
        • Feb 2014
        • 457

        #4
        Re: Laserjet M477fdw supplies error

        [QUOTE=Leebs14;1732229]

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        • tech28
          Trusted Tech

          Site Contributor
          250+ Posts
          • Jun 2013
          • 434

          #5
          Re: Laserjet M477fdw supplies error

          Just put another toner in. The compatibles are about 13.00. will take care of problem. We sell tons of toners, all compatible, the newer machines, like the M 479, M 528 DO NOT TAKE COMPATIBLES. Distributer say's by July or August there will be for those machines though. Will have to wait and see. Good luck. God Bless America!

          Comment

          • Drivee
            Trusted Tech

            250+ Posts
            • Nov 2020
            • 322

            #6
            Re: Laserjet M477fdw supplies error

            Originally posted by bsm2
            The printer performs correctly, but 'Supply Memory Error' displays on the control panel. To resolve this error, make sure that there is not any packing material in the printer or on the print cartridge, or replace a defective cartridge.



            Fix HP "Supply Problem/Error" Message (How to Rollback the Firmware in Your HP printer) - Print.Save.Repeat.
            One of your chip do not work. That printer dont have problem with Non-OEM and Firmware. If you already use Non-OEM cartridges then another set need to work. Take picture of your printer display and I will tell you what colour have defective chip.

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            • Tricky
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 2621

              #7
              Re: Laserjet M477fdw supplies error

              Originally posted by tech28
              Just put another toner in. The compatibles are about 13.00. will take care of problem. We sell tons of toners, all compatible, the newer machines, like the M 479, M 528 DO NOT TAKE COMPATIBLES. Distributer say's by July or August there will be for those machines though. Will have to wait and see. Good luck. God Bless America!
              Just seen the compatibles for the Hpm479, this is funny you get a pair of tweezers in the box the only other tools required are a pair of wire cutters. You cut the plastic on the old toner where the chip sits, place it on the new one and set the toner low to continue for some time. Sorry I don't have the precise instructions, but you get the idea.
              Copytechnet search tool v0.8 Final

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