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  • eunuch39
    Technician
    • Aug 2014
    • 40

    database

    I am a xerox technician i have worked for xerox for over 30 years and i developed an app to help identify xerox products all xerox products are identified by the first three characters of thier serial number ie a ex7123456 would be a 5855 and yet a ex9 would be a 5890 as an example. and sometimes different products use SOME different parts. So anyways we just merged with another company who also services HP. and i am wondering is there such a database as that for hp ie a 5ht is a hp laserjet 4 and a 6ht is a laserjet 5? or anything like that? even IF its only in your head i could change the app for the HP guys?
  • DRichard
    Trusted Tech

    250+ Posts
    • May 2008
    • 482

    #2
    Re: database

    Originally posted by eunuch39
    I am a xerox technician i have worked for xerox for over 30 years and i developed an app to help identify xerox products all xerox products are identified by the first three characters of thier serial number ie a ex7123456 would be a 5855 and yet a ex9 would be a 5890 as an example. and sometimes different products use SOME different parts. So anyways we just merged with another company who also services HP. and i am wondering is there such a database as that for hp ie a 5ht is a hp laserjet 4 and a 6ht is a laserjet 5? or anything like that? even IF its only in your head i could change the app for the HP guys?
    Get onto the HP Partner Portal and find the WISE site.
    "Enjoy every sandwich."

    -- Warren Zevon

    Comment

    • eunuch39
      Technician
      • Aug 2014
      • 40

      #3
      Re: database

      Originally posted by DRichard
      Get onto the HP Partner Portal and find the WISE site.
      sorry NOT an hp tech so dont have any login credentials and is the wise port a database sort of?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22703

        #4
        Re: database

        As the guy with many databases, I'm surprised I hadn't thought of that yet.

        I suppose it would be easy enough to do. Re-sort the Daily Activity sheet by serial number, then see how the models arrange themselves. You were interested in HP products? I'll spend a few minutes this weekend on it.

        PM me a destination email. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • eunuch39
          Technician
          • Aug 2014
          • 40

          #5
          Re: database

          Originally posted by DRichard
          Get onto the HP Partner Portal and find the WISE site.
          got it working anyone want OM me

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