HP 3015 Clicking noise

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  • tech07
    Trusted Tech

    250+ Posts
    • Aug 2008
    • 405
    #1

    HP 3015 Clicking noise

    First time seeing this model, so looking for input.
    Printer is making a clicking noise when feeding from cassette. MP tray does not make any noise.
    Does not jam. Just the noise that sounds like a solenoid. I do have a manual but before I dig in and waste time thought maybe this was a common issue.
    150k prints.
    Seems to be paper feed assembly but not sure. No jams but noise is loud
    Tags: clicking, noise, time, waste
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: HP 3015 Clicking noise

      Early indications for the swing plate. Pull the fuser and observe the pile of white powder that used to be the fuser drive coupler gears. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tech07
          Trusted Tech

          250+ Posts
          • Aug 2008
          • 405
          #3
          Re: HP 3015 Clicking noise

          Fair enough. Thanks for the input.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: HP 3015 Clicking noise

              Originally posted by blackcat4866
              Early indications for the swing plate. Pull the fuser and observe the pile of white powder that used to be the fuser drive coupler gears. =^..^=
              +1 on this.

              Sent from my SM-G960U using Tapatalk

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017
                  #5
                  Re: HP 3015 Clicking noise

                  Cassettes and lift mech can be cracked. This makes a popping sound. Happens more so with a full tray of paper.

                    Comment

                    • tech07
                      Trusted Tech

                      250+ Posts
                      • Aug 2008
                      • 405
                      #6
                      Re: HP 3015 Clicking noise

                      I try to post a solution for any posts when resolved.
                      THe clicking noise was the cassette 2 pickup solenoid.
                      Spent alot of time on disassembly/reassembly

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