HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

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  • atadikohp
    Technician
    • Apr 2017
    • 46

    HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

    Anyone here cross this issue with this series where the screen light up bank but still printing. I need to do maintenance but can't go thru the menu of the printer. Is it the control panel issue? Please advise
    TIA!
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

    Originally posted by atadikohp
    Anyone here cross this issue with this series where the screen light up bank but still printing. I need to do maintenance but can't go thru the menu of the printer. Is it the control panel issue? Please advise
    TIA!
    Sounds like display problems to me.

    Sent from my SM-G960U using Tapatalk

    Comment

    • Lance15
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jun 2015
      • 1070

      #3
      Re: HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

      Have come across this issue twice in the past. Replacing the formatter fixed the issue.

      Comment

      • atadikohp
        Technician
        • Apr 2017
        • 46

        #4
        Re: HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

        Man this printer is only 2 years old and it already has issue. Pretty sad

        Comment

        • Lance15
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jun 2015
          • 1070

          #5
          Re: HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

          Yeah. The 607's are junk. Tiny POS rollers not meant for the use this printer is supposed to be meant for. I've had one 607 that I already had to replace the fuser drive assembly on. Wasn't fun.

          Comment

          • Wild Bill
            Senior Tech

            500+ Posts
            • Jul 2005
            • 774

            #6
            Re: HP LaserJet Enterprise M607 Blank display (Sreen all white) but still printing

            I've had Displays go out, You can use a browser to check things out if it on a network, but reset comes from replacing the fuser.
            Izzy

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