HP LaserJet CP2025

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  • luis1984bol
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 147

    #1

    [Misc] HP LaserJet CP2025

    Hello.
    Could anybody please help me with this problem.

    I have an HP LaserJet CP2025 printer. When I sent to print about 20 pages, at the 3rd page the printer start to clean itseft and shows a PRINT ERROR. I have to press the OK key and continues printing but it does the same after some pages.

    I had checked the settings paper and the size. I had update the firmware too. The toners are all original.

    This is the link of a video:

    Thank you!!
  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2620

    #2
    Re: HP LaserJet CP2025

    Do you get the same problem when using the manual feed, I'd be looking at the paper cassette feed tyres?

    Comment

    • Lance15
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jun 2015
      • 1083

      #3
      Re: HP LaserJet CP2025

      Has the pickup roller for the paper tray been replaced? If not, replace it.

      Comment

      • luis1984bol
        Trusted Tech

        100+ Posts
        • Nov 2011
        • 147

        #4
        Re: HP LaserJet CP2025

        Originally posted by Lance15
        Has the pickup roller for the paper tray been replaced? If not, replace it.

        Hello.

        Yes, the kit rollers had been replaced.

        Comment

        • RMC8112
          Technician
          • Nov 2019
          • 38

          #5
          Re: HP LaserJet CP2025

          Check this out.

          Comment

          • luis1984bol
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 147

            #6
            Re: HP LaserJet CP2025

            Originally posted by RMC8112

            Thank you very much. I will try that!!!

            Comment

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