HP MFP178 nw ERROR ,REPLACE NEW TRANSFER BEL

[COPIERTEC ASSOCIATES]

Hello comrades i have this printer showing the above error but continues to print.
The purpose of this note is to request on any skill of how to reset the error message,thanks.

[Lance15]

Re: HP MFP178 nw ERROR ,REPLACE NEW TRANSFER BEL

Replace the ITB

HP RM2-5907-000CN Intermediate Transfer Belt (ITB) Assembly, Genuine (G4431)

Search for the service manual if you don't have it. I didn't see anything about just resetting the message in the manual. There typically isn't.

[COPIERTEC ASSOCIATES]

Re: HP MFP178 nw ERROR ,REPLACE NEW TRANSFER BEL

Replace the ITB

HP RM2-5907-000CN Intermediate Transfer Belt (ITB) Assembly, Genuine (G4431)

Search for the service manual if you don't have it. I didn't see anything about just resetting the message in the manual. There typically isn't.

Thanks for the input actually the service manual has nothing to that effect.

[JtechC]

Re: HP MFP178 nw ERROR ,REPLACE NEW TRANSFER BEL

Did you replace the belt and this message appeared?
I don't see a reset for these without replacing the belt. I don't recall if these have a flag that does the resetting like the m680's, m575's and CP3225's. These models you could move the flag to reset the message and belt life.

A firmware upgrade may help.

Jtech