HP T830 Error Code: 0112E9AA

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  • CP-1015
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    • Nov 2020
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    #16
    Re: HP T830 Error Code: 0112E9AA

    Originally posted by Kiran Otter
    I think HP shut down their FTP, or it's restricted to some kind of invite system. I got the file though, I'll PM you a link.

    Kiran
    Thanks! I loaded. To be shure: Are there 2 same files in Dropbox: USBReflash.zip? I will install it in front of going to customer change board on my laptop.

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    • Kiran Otter
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      #17
      Re: HP T830 Error Code: 0112E9AA

      There's just one zip file. Make sure you follow the directions to replace the firmware included with the zip file as per the instructions.

      Kiran

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      • CP-1015
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        #18
        Re: HP T830 Error Code: 0112E9AA

        With the USBflash I have to load the newest firmware?
        With serialnumber starts with CN.... it's the T730-T830-2233C_firmware.zip?
        Is Reflash Software for Non-WiFi the same like for others?
        Last edited by CP-1015; 04-21-2023, 01:22 PM.

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        • Kiran Otter
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          #19
          Re: HP T830 Error Code: 0112E9AA

          There's only one firmware download available for the T830, so I would use that. I have no idea if it will work; I've never done what you're trying to do. Good luck.

          Kiran

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          • CP-1015
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            #20
            Re: HP T830 Error Code: 0112E9AA

            Originally posted by Kiran Otter
            There's only one firmware download available for the T830, so I would use that. I have no idea if it will work; I've never done what you're trying to do. Good luck.

            Kiran
            There are only the 2 reflash files (newer and older) no firmware?

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            • CP-1015
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              #21
              Re: HP T830 Error Code: 0112E9AA

              After removing Main PCA: It has Wifi.
              Normal starting: Wifi light blue than flashing without network wire.
              It asks for actualizing with stick.
              Newest firmware I've found: candela_dist_pr2_001.2233C-nonassert_appsigned_lbi-rootfs_secure-signed.ful2
              Is this correct way? Thanks for helping.
              With hp reflash I'm not able to install firmware.

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              • Kiran Otter
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                #22
                Re: HP T830 Error Code: 0112E9AA

                Hopefully someone more familiar with it will chime in. But it sounds like you're on the right track.

                Kiran

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                • CP-1015
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                  #23
                  Re: HP T830 Error Code: 0112E9AA

                  Originally posted by Kiran Otter
                  Hopefully someone more familiar with it will chime in. But it sounds like you're on the right track.

                  Kiran
                  Thank you Kiran! The actualisation should be done with stick which delivered with the plotter. But customer didn't have one. May be an fhx file.

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                  • Kiran Otter
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                    #24
                    Re: HP T830 Error Code: 0112E9AA

                    Depends on the version shipped. At some point they already had the updated firmware and did not ship with a thumbdrive with an update. Same goes for the Main PCA; newer ones don't come with the thumbdrive because they're already updated. Maybe not to the latest but past the point needed to work.

                    Kiran

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                    • CP-1015
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                      #25
                      Re: HP T830 Error Code: 0112E9AA

                      Two points I'm wondering:
                      - Is it correct there is a new article number for Main PCA: Instead of F9A30-67001 new: F9A28-67020?
                      - After starting reflash, the Flash Progress window is not complete. I can see less than the upper half window. More than the lower half window lost.

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                      • CP-1015
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                        #26
                        Re: HP T830 Error Code: 0112E9AA

                        With USB Stick seems firmware actualizing successfull. Afterwords error: Load new white paper (letter) in the cut-sheet tray. And video manual. There is a DIN A4 paper als usual in Germany.
                        Inside green LED flashs: xx xx xx xx .... No home or return buttom.

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                        • Kiran Otter
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                          #27
                          Re: HP T830 Error Code: 0112E9AA

                          You have the right part/part number. You don't have to use cut-sheet paper; it can do an alignment on roll media.

                          Sounds like you got it going though, congrats!

                          Kiran

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                          • CP-1015
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                            #28
                            Re: HP T830 Error Code: 0112E9AA

                            Originally posted by Kiran Otter
                            You have the right part/part number. You don't have to use cut-sheet paper; it can do an alignment on roll media.

                            Sounds like you got it going though, congrats!

                            Kiran
                            Software update seems ok. But now I cann't go on.20230426_101405[1].jpg

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                            • Kiran Otter
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                              #29
                              Re: HP T830 Error Code: 0112E9AA

                              Just load a roll of paper. It will complain it's not the right size but let you continue.

                              Kiran

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                              • CP-1015
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                                #30
                                Re: HP T830 Error Code: 0112E9AA

                                Originally posted by Kiran Otter
                                Just load a roll of paper. It will complain it's not the right size but let you continue.

                                Kiran
                                I have tried without success. I've no buttons. After turn on, initialisizing.... and it stops with above display.

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