HP T830 Error Code: 0112E9AA

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  • Kiran Otter
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2013
    • 1101

    #31
    Re: HP T830 Error Code: 0112E9AA

    If you feed a roll of paper in, it doesn't take it? Are you sure you got all the connections to the main PCA correct?

    Kiran

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    • CP-1015
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2020
      • 298

      #32
      Re: HP T830 Error Code: 0112E9AA

      Originally posted by Kiran Otter
      If you feed a roll of paper in, it doesn't take it? Are you sure you got all the connections to the main PCA correct?

      Kiran
      Paper roll rotates backwards and pulls the paper out again. Flat cable is correct connected.

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      • Kiran Otter
        Service Manager

        Site Contributor
        1,000+ Posts
        • Dec 2013
        • 1101

        #33
        Re: HP T830 Error Code: 0112E9AA

        Sounds like the out of paper sensor is either not connected correctly or not working.

        Kiran

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        • CP-1015
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2020
          • 298

          #34
          Re: HP T830 Error Code: 0112E9AA

          Removing paper sensor inkluce cable didn't solve. In my despair I've made an OOB Reset. Now it needs firmware again but didn't accept it in the same way I've done. Maybe because it's the same like last time. Left cover is still open and I checked all connections again. What can I do? Thanks advanced!

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          • CP-1015
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2020
            • 298

            #35
            Re: HP T830 Error Code: 0112E9AA

            I think I need an older firmware than C2233 but didn't found one! Have anybody an oder version for me? Thanks advanced!

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            • CP-1015
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2020
              • 298

              #36
              Re: HP T830 Error Code: 0112E9AA

              Is there a possibility to get out the of the blue screen? With menu?Unbenannt.JPG

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              • Kiran Otter
                Service Manager

                Site Contributor
                1,000+ Posts
                • Dec 2013
                • 1101

                #37
                Re: HP T830 Error Code: 0112E9AA

                I'm sorry I haven't had any answers for you. Did you get the problem resolved?

                Kiran

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                • CP-1015
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Nov 2020
                  • 298

                  #38
                  Re: HP T830 Error Code: 0112E9AA

                  Originally posted by Kiran Otter
                  I'm sorry I haven't had any answers for you. Did you get the problem resolved?

                  Kiran
                  No, I cann't solve. I sold customer a new one. After delivery I'll have it in my firm, than I'll try firmware update again. I tried it with three differnent sticks. I gave it another name: Instead of ...2233C, I tried ...2332C.... without success. I don't find an older version.

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                  • CP-1015
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Nov 2020
                    • 298

                    #39
                    Re: HP T830 Error Code: 0112E9AA

                    Now I tested Firmware again without success. I think needing newer or older firmware than 2233C. But didn't found.

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                    • wav
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2021
                      • 282

                      #40
                      Re: HP T830 Error Code: 0112E9AA

                      hi,

                      the Firmware i have for the t830 is
                      candeladn_dist_pr2_001.2112A_nonassert_appsigned_l bi_rootfs_secure_signed.ful2
                      GSA_candeladn_dist_pr2_001.1810A_nonassert_appsign ed_lbi_rootfs_secure_signed.fhx
                      candela_dist_pr2_001.1913C_nonassert_appsigned_lbi _rootfs_secure_signed.ful2

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                      • CP-1015
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Nov 2020
                        • 298

                        #41
                        Re: HP T830 Error Code: 0112E9AA

                        Originally posted by wav
                        hi,

                        the Firmware i have for the t830 is
                        candeladn_dist_pr2_001.2112A_nonassert_appsigned_l bi_rootfs_secure_signed.ful2
                        GSA_candeladn_dist_pr2_001.1810A_nonassert_appsign ed_lbi_rootfs_secure_signed.fhx
                        candela_dist_pr2_001.1913C_nonassert_appsigned_lbi _rootfs_secure_signed.ful2
                        If you can give me the 001.2112A for test would be great.

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                        • wav
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Oct 2021
                          • 282

                          #42
                          Re: HP T830 Error Code: 0112E9AA

                          Originally posted by CP-1015
                          If you can give me the 001.2112A for test would be great.
                          Hi please pm me.


                          Sent from my SM-G998B using Tapatalk

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                          • CP-1015
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Nov 2020
                            • 298

                            #43
                            Re: HP T830 Error Code: 0112E9AA

                            "Up"date with older firmware from wav was successfull. After testing update with the newest firmware again, succussfull, too. Paperroll and manual tray function. Testprints perfekt. Today I'll test printing from PC. But I don't expect trouble. Thanks for helping @all.

                            Comment

                            • wav
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Oct 2021
                              • 282

                              #44
                              Re: HP T830 Error Code: 0112E9AA

                              Originally posted by CP-1015
                              "Up"date with older firmware from wav was successfull. After testing update with the newest firmware again, succussfull, too. Paperroll and manual tray function. Testprints perfekt. Today I'll test printing from PC. But I don't expect trouble. Thanks for helping @all.
                              No worries, any issues let us know.

                              Sent from my SM-G998B using Tapatalk

                              Comment

                              • CP-1015
                                Trusted Tech

                                Site Contributor
                                250+ Posts
                                • Nov 2020
                                • 298

                                #45
                                Re: HP T830 Error Code: 0112E9AA

                                Originally posted by wav
                                No worries, any issues let us know.

                                Sent from my SM-G998B using Tapatalk
                                Thanks, print test A4 and role is ok. Scanning, too. Thanks for helping @all.

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