HP Pagewide XL4200

[copyman]

Hi,
I bought a Pagewide XL4200 from leasing company and regular HP inks will not work. The inks that came with printer had "m" after the inks order numbers, 864m & 865m. I suspect the "m" means they are HP "managed" inks. Is there a way to revert the printer back to a NON-managed printer and accept regular HP Inks? Maybe a factory reset?

Thanks in advance

[Artefil]

Re: HP Pagewide XL4200

Hi,
In my opinion there's a mistake between two printers. Normally HP PageWide XL 4200 accept 864 cartridges that's right. But 864M belonging to HP PageWide XL 4700.
Are you sure you're using a 4200 and not a 4700 ?
In France we have HP PageWide XL 4200 using HP 864 but HP PageWide XL4700 doesn't exist.
Depending on your own location you should be able to buy only one version of these kind of PageWide XL
Can you please verify on HP US you are able to get an HP PageWide XL 4200 ?