Hp color laserjet4650dtn

[Guest]

I have a 4650dtn and I cant print in duplex mode. The paper prints on one side but once the paper feeds back into the printer for duplex, the paper always jams just outside the transfer unit? any suggestions would be apprieciated.

Thank you

Terry

[fixthecopier]

Either the guide on the fuser is not working properly or the rollers on the belt. I would bet on the fuser. Do you see a dent on the lead edge of what is going back in? That would indicate the paper getting caught on something.

[tdbvvrc]

4650 color laser jet

thanks for the speedy reply. There is a fold in the top of the paper about 1 inch wide when I pull it out from where it jams. I hope that what you meant by a dent on the lead edge of what is going back in? Where can I get a diagram or service manual for the hp color laserjet 4650dtn?? rapidshare? if you have a link I would apprieciate it.

Thanks

Terry

Bye the way on your personnel site with the photograph of the young lady passed out, it's hilarious.

[JustManuals]

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Paul@justmanuals.com

[fixthecopier]

thanks for the speedy reply. There is a fold in the top of the paper about 1 inch wide when I pull it out from where it jams. I hope that what you meant by a dent on the lead edge of what is going back in? Where can I get a diagram or service manual for the hp color laserjet 4650dtn?? rapidshare? if you have a link I would apprieciate it.

Thanks

Terry

Bye the way on your personnel site with the photograph of the young lady passed out, it's hilarious.

That dent or fold is where the paper is being blocked. Look in that area for something out of place or broken.