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That is usually a clear sign of a defective cartridge. Outside of that, machine is pretty simple.
The glass maybe half full, but less is more...
Printer + Fax + Copier = Jack Of Many Trades,
but Master Of None
Color Copier = Not A Color Printer
InkJet MFP = Not A Fax Machine
B/W Copier = Not A Press
Finisher = Deal Closer (salesman, not accessory)
Copier Tech = Admin's Stress Ball (Scapegoat)
Additionally, make sure paper is fresh reem, not paper that's been sitting out for a while. Some reman. cartridges can't take sitting in humid/moist environment.
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".
Can you do a stop test and see if it happens before the fuser or if it happens after the fuser? Typically like everyone said thats normally a cartridge problem.
When you did the stop test, did the page look fine before it entered the fuser? Not sure but maybe if the print looks fine before it enters the fuser maybe the fuser is not getting hot enough and causing the toner to not adhere right to the first few pages. Just a thought.
If the print looks bad before it enters the fuser than thats in the imaging area. Drum/cartridge. As mentioned before have you tried a fresh ream of media?
All of the suggestions above are good. Here's some more to try:
I assume the economode or draft mode option is turned off?
I assume all of these tests are being done by printing configuration pages from control panel? If it is light only when copying, try adjusting print contrast/resolution settings in HP Toolbox. If happens when printing pages from control panel, try adjusting print density in HP Toolbox.
Did you try cleaning the laser scanner lens?
Did you try printing engine test to by-pass formatter and see if the print is light to dark?
Did you clean HVPS contacts that touch the toner cartridge contacts?
Is the printer on a level surface?
Is the paper genuine HP paper or try a different brand of paper than what is provided by customer (if you have to, bring your own).
Is the printer plugged into a surge protector or directly into the wall?
If the Engine test comes out faint you've pretty much ruled out the formatter.
If you've completed all the above, you're looking at either:
HVPS, DC Controller, or, Laser Scanner as being the culprit. I've not heard of any weaknesses in this machine for these reasons you've stated. The suggestions above may sound extreme, but most do not cost anything to try and the craziest things sometimes work. Hope this helps you.
Last edited by prntrfxr; 12-23-2009, 05:51 PM.
Reason: CLARIFICATION
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".
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