HP M5035MFP error

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  • geltrons
    Technician
    • Apr 2007
    • 37
    #1

    HP M5035MFP error

    Good day all

    i have a HP M 5035 MFP in which the paper stops under the cartridge with 1 inch print on it, and displays paper jam.
    Remove the paper, close the cover, machines takes cycle, picks the paper and shows fuser error with paper under the drum
    replaced the fuser, cartridges etc
    Pls can some one help

    Regards
    Tags: cartridge, drum, engaging, error, fuser, good, jam, mfp, ops, paper, power supply, print, shows, suppl
    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1622
      #2
      Did you try replacing the p/u rollers? What was the actual error code displayed?
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

        Comment

        • PASTech
          Trusted Tech

          100+ Posts
          • Sep 2010
          • 192
          #3
          I have had one of these machines where the gears were not properly engaging the drum unit. There is a black actuator on the right side door that engages the gears. We had to replace the gears and actuator...wasn't fun. Could be the cause of your problem as the drum slips the timing for the sensors might be not being hit on time.
          What's Brown and Sticky?

          -A Stick

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
              Just Manuals | The Internet's largest collection of manuals | Instant Downloads


              Paul@justmanuals.com

                Comment

                • geltrons
                  Technician
                  • Apr 2007
                  • 37
                  #5
                  The error is 50.9 fuser error .
                  Drum is rotating and up to 2 inches of image is transfered to the paper

                  regards

                    Comment

                    • faxman28
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Nov 2010
                      • 435
                      #6
                      50.9 is high fuser temp, replace fuser or dc controller or hv power supply

                        Comment

                        • Papu
                          #7
                          Re: HP M5035MFP error

                          Apply selicon oil on heater roller.

                            Comment

                            • Wild Bill
                              Senior Tech

                              500+ Posts
                              • Jul 2005
                              • 774
                              #8
                              Re: HP M5035MFP error

                              Why would you put silicon oil on a bad fuser? : /
                              Izzy

                                Comment

                                • Rob Sandberg
                                  Trusted Tech

                                  250+ Posts
                                  • Jul 2008
                                  • 275
                                  #9
                                  Re: HP M5035MFP error

                                  Originally posted by Papu
                                  Apply selicon oil on heater roller.
                                  Why would you put any oil on hp fusers. HP fusers have not had any oil on them since the LJIII and that was on the cleaning wand.
                                  Change the fuser.

                                  Rob S

                                    Comment

                                    • Wild Bill
                                      Senior Tech

                                      500+ Posts
                                      • Jul 2005
                                      • 774
                                      #10
                                      Re: HP M5035MFP error

                                      Ditto
                                      Izzy

                                        Comment

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