HP 5000 Intermittent Quality problems.

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611
    #1

    HP 5000 Intermittent Quality problems.

    Hi,
    The machine will print out excellent copies but then all of a sudden it will print a very lite print. then it prints fine and then out of the blue a lite print again. I have switched cartridges ,it hasnt helped. Any ideas as to what my problem may be besides lack of experience on machine?
    THANKS ANDY
    Tags: 500, 5000, cartridges, copies, hp 5000, print, prints, quality
    • jsw2k
      Technician

      50+ Posts
      • Oct 2008
      • 95
      #2
      Did you try a new (OEM) toner cartridge? How many pages on the meter?

        Comment

        • cucuklotz
          Senior Tech

          Site Contributor
          500+ Posts
          • Mar 2007
          • 611
          #3
          Hi,
          I havent tried a OEM yet,I have been using these cartridges without any previous problems, these are from 2 different sources ,Meter is at 150,000 prints.
          thanks Andy

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23008
              #4
              I'm with jsw. I have seen too many defective refills to trust any of them. Stick in an OEM first before spending money on parts. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • cucuklotz
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Mar 2007
                  • 611
                  #5
                  HI,
                  Thanks as always Blackcat and Jsw2k. I ordered a OEM this PM.
                  Will give it a try.
                  ANDY

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