HP Color Laserjet CM 1017 Wrong printing

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  • Zoollanderhu
    Technician

    50+ Posts
    • Aug 2010
    • 76
    #1

    HP Color Laserjet CM 1017 Wrong printing

    Hi everyone!
    I've got a bad machine. It prints to a wrong area on paper, and just prints the 3/4 of the image.
    What could be wrong?
    Laser unit?
    Transfer belt?

    Thank you in advance!
    Best regatrds,
    Norbert
    Tags: area, bad, belt, color, hp color laserjet, image, paper, paper registration, printing, prints, rds, unit
    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838
      #2
      This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
      Just Manuals | The Internet's largest selection of manuals | Instant Downloads


      Paul@justmanuals.com

        Comment

        • prntrfxr
          Service Manager

          1,000+ Posts
          • Apr 2008
          • 1627
          #3
          Before trying anything else, I would update the firmware.
          Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

            Comment

            • mikon88
              Technician
              • Mar 2011
              • 24
              #4
              It could be:

              slipping transfer belt or wrong paper registration. Any print quality problem?
              I ve got fever: My English isn`t good, so please please forgive me any mistakes.

                Comment

                • prntrfxr
                  Service Manager

                  1,000+ Posts
                  • Apr 2008
                  • 1627
                  #5
                  It could also be wrong settings in either printer driver or control panel
                  Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

                    Comment

                    • Zoollanderhu
                      Technician

                      50+ Posts
                      • Aug 2010
                      • 76
                      #6
                      Update (correct myself)

                      it prints out the whole image just horizontally not the good place. What could be the problem?.
                      Thank you in advance!

                        Comment

                        • prntrfxr
                          Service Manager

                          1,000+ Posts
                          • Apr 2008
                          • 1627
                          #7
                          Does it do this when you print the configuration page or from paper path test?
                          Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

                            Comment

                            • CanonHPTech
                              Trusted Tech

                              100+ Posts
                              • Apr 2007
                              • 235
                              #8
                              Yeah, I agree... try internal test prints first. Sounds like someone might have check landscape in the print driver which is an easy fix. Otherwise could be an incorrect paper size issue. Check your guides and what paper type tray is set for. Maybe someone did a RAM clear on this machine?
                              The glass maybe half full, but less is more...
                              Printer + Fax + Copier = Jack Of Many Trades,
                              but Master Of None
                              Color Copier = Not A Color Printer
                              InkJet MFP = Not A Fax Machine
                              B/W Copier = Not A Press
                              Finisher = Deal Closer (salesman, not accessory)
                              Copier Tech = Admin's Stress Ball (Scapegoat)

                                Comment

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