If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.
hi i have hp photo smart c5283 all in one it show the error clear paper jam then press OK.
i search the printer and i don't found any paper
please help me
Clear the paper jam from the front of the All-in-One
If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the front.
<LI style="MARGIN: 1em 0px 1em 14px">Look inside the product through the paper output tray to check if any loose or torn paper is stuck in the rollers.
<LI style="MARGIN: 1em 0px 1em 14px">Gently pull the paper out of the rollers. NOTE:Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.
<LI style="MARGIN: 1em 0px 1em 14px">Reconnect the power cord to the back of the product.
<LI style="MARGIN: 1em 0px 1em 14px">Press the Power button ( ) to turn on the product.
Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Comment